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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM Training & Adoption Leader (Salesforce) - **Company:** Omnicell, Inc. - **Location:** Cranberry Township, PA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Business Software, Business Process Modeling, Data Integrity, Data Systems, Salesforce.Com, Workflow Management Systems, Data Analytics - **Published:** June 18, 2026 - **Apply:** https://www.juju.com/job/00000000g96alb ## About the Role + Bachelor's degree or equivalent experience. + 7+ years of experience in **system administration, CRM enablement, or digital adoption platforms** . + 5+ years of hands-on experience with **Salesforce.com** . + Demonstrated ability to **manage cross-functional initiatives, influence stakeholders, and deliver results independently** . + Strong understanding of **business applications, data systems, and CRM-driven processes** . Preferred Qualifications + Salesforce Certified Administrator (ADM-201, ADM-211) or equivalent certification. + Experience within the **healthcare or healthcare technology industry** . + Familiarity with **digital adoption tools** such as WalkMe, Whatfix, or similar platforms. Key Skills & Competencies + Exceptional communication skills with the ability to **translate technical concepts into actionable insights** . + Strong business acumen with a strategic mindset for **leveraging technology to drive business outcomes** . + Proven ability to **thrive in ambiguity** , proactively identify opportunities, and lead continuous improvement. + Analytical thinker with experience in **adoption metrics, reporting, and performance tracking** . ## Description + Serve as the **subject matter expert for Salesforce training and user enablement** , ensuring the platform is leveraged as a strategic growth driver. + Lead **enterprise-wide CRM training initiatives** , supporting new hires through executive leadership with scalable and engaging solutions. + Champion **user engagement** by promoting feature discovery, onboarding excellence, and sustained adoption. Lead Strategic Transformation Initiatives + Design and execute **large-scale CRM deployment training programs** , ensuring smooth adoption during system and process changes. + Partner cross-functionally with Sales, Finance, IT, Operations, and Marketing to align CRM capabilities with business goals. + Translate business requirements into actionable CRM solutions that enhance efficiency and effectiveness. Optimize Sales Performance & Insights + Enable **sales process mapping and optimization** , ensuring CRM workflows reflect real-world selling motions. + Support **sales pipeline visibility and forecasting accuracy** through effective CRM utilization. + Drive accountability by partnering with leadership to **monitor and enforce CRM usage and adoption metrics** . Deliver Data-Driven Impact + Develop and deliver **executive-level reporting and insights** that highlight training effectiveness and adoption trends. + Identify opportunities to **innovate and streamline processes** , enhancing productivity and customer experience. + Ensure compliance with **Sarbanes-Oxley (SOX)** requirements and maintain the highest standards of data integrity., At Omnicell, success is defined not just by what you accomplish-but how you accomplish it. In this role, you will embody our Elevate Behaviors: + **Collaborate** - Build strong cross-functional partnerships to align CRM strategy with business needs and drive shared success. + **Inspire** - Influence teams at all levels to embrace Salesforce as a critical enabler of growth and performance. + **Develop** - Foster a learning culture by creating impactful training experiences that empower users and promote continuous improvement. + **Execute** - Take ownership of CRM adoption initiatives, delivering measurable results with precision and accountability. + **Impact** - Drive innovation in training and adoption strategies, transforming how teams work and deliver value to customers. ## Related Videos - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) - [Empowering People in a Digital World: HR’s Next Big Chapter](https://www.wearedevelopers.com/videos/1813-empowering-people-in-a-digital-world-hr-s-next-big-chapter) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Promotion Interview Questions: How to Answer and Get the Job](https://www.wearedevelopers.com/magazine/413-promotion-interview-questions-how-to-answer-and-get-the-job) - [Events like RSAC Get You CISOs. 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