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# VIP Experience Lead

- **Company:** Almedia
- **Location:** Berlin, Germany
- **Experience:** Expert
- **Salary:** €85,000.0 - €95,000.0
- **Contract:** Permanent contract
- **Skills:** Backend, Data Analytics
- **Published:** May 22, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=47425723d081456b

## About the Role

Do you have experience in Customer relationship management?, * 3+ years of experience building and scaling VIP programs in a high-growth tech environment.

 * Technical Proficiency: Deep expertise in CRM automation stacks and data-driven retention modeling., * Previous experience in AdTech or high-volume gaming platforms., * A high-ownership architect who thrives on intensity and speed.
 * A solution-driven builder who hates red tape and "good enough."
 * Wired for a non-9-to-5 startup culture where results are the only currency.

## Description

* Build the automated loyalty frameworks and backend systems that power elite user experiences.
 * Scale proactive engagement loops, shifting the department from reactive support to a systematic retention machine.
 * Design VIP-specific product features by dictating strategy across our Fraud, Support, and Product teams.

## About Almedia

At Almedia our mission is to engineer the future of user acquisition and revolutionize the advertising technology landscape.   
  
As a market leader, with our platform Freecash, we are reshaping how businesses connect with their audiences.


**Tech Stack:** React, Node.js, Next.js, TypeScript, GraphQL
**Industries:** Advertising, Gaming

[Company profile](https://www.wearedevelopers.com/companies/4058-almedia)

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