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# Customer Support Specialist (CSS)

- **Company:** CareerCircle
- **Location:** Arlington, TX, United States
- **Experience:** Starter
- **Salary:** $43,680.0
- **Contract:** Temporary contract
- **Skills:** Artificial Intelligence, Issue Tracking Systems, Data Logging
- **Published:** June 9, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/tx/arlington/7feb00e0-f6d1-4028-b1ba-1409761ff9cb

## About the Role

At least 2 years of customer service experience

If they have any experience in hazmat or environmental clean up activities is a leg up

Waste experience is preferred but not required

## Description

Data Entry, Issue Tracking
Professionalism
Customer Service
Customer Support
Customer Contacts
Business Valuation
Emergency Response
Technical Assistance
Full Stack Development
Call Center Experience
Artificial Intelligence
Business Transformation
Administrative Functions
Critical Illness Insurance, * Answer inbound phone calls, including customer initial and follow up calls and response team calls with professionalism and ability to follow customer specific exceptions where applicable.

 * Collect incident details

 * Communicate with customer contacts on and offsite

 * Notify ER Specialist (ERS) of any technical assistance needed by customer or response crew or self.

 * Document in ticketing system with data entry accuracy. (2nd phase after some training)

 * Communicate with responding teams during response at required update times logging calls with accuracy and clarity. (2nd phase after some training)

Then also dispatching the internal team or 3rd party offices


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