> Markdown version of [/jobs/ext/78290-electrical-support-engineer](https://www.wearedevelopers.com/jobs/ext/78290-electrical-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Electrical Support Engineer

- **Company:** KPI Recruiting Ltd
- **Location:** Northwich, UK
- **Salary:** £27,000.0 - £32,000.0
- **Contract:** Permanent contract
- **Skills:** Digital Electronics, Issue Tracking Systems, Software Engineering
- **Published:** May 18, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=926a854adf0698d6

## About the Role

Do you have experience in Technical support?, * Degree (or equivalent experience) in Electronics or a related discipline

 * Strong knowledge of analog and digital electronics (essential)
 * Excellent communication and interpersonal skills
 * Self-motivated with the ability to work independently
 * Experience in technical support, troubleshooting, or a similar role
 * Comfortable working with customers and internal stakeholders

## Description

We are recruiting on behalf of a well-established engineering business that designs and manufactures specialist scientific and industrial instruments sold worldwide., * Provide technical support to customers via phone, email, and remote tools

 * Diagnose and resolve hardware and software issues efficiently
 * Act as a key technical contact throughout the customer lifecycle
 * Support sales activity with technical input, documentation, and cost estimates
 * Carry out root cause analysis and implement preventative solutions
 * Deliver training and guidance to customers and internal teams
 * Assist with testing of new products prior to release
 * Maintain accurate records within the support/ticketing system
 * Work closely with engineering and service teams to improve products


## Related Videos

- [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over)
- [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers)
- [WeAreDevelopers LIVE - Accessibility isn't magic, Longevity, Devrel in times of AI and more](https://www.wearedevelopers.com/videos/1730-wearedevelopers-live-accessibility-isn-t-magic-longevity-devrel-in-times-of-ai-and-more)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [7 tips for releasing on a Friday afternoon: YouTrack to the rescue](https://www.wearedevelopers.com/videos/204-7-tips-for-releasing-on-a-friday-afternoon-youtrack-to-the-rescue)
- [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)