> Markdown version of [/jobs/ext/785172-2nd-line-support-engineer](https://www.wearedevelopers.com/jobs/ext/785172-2nd-line-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # 2nd Line Support Engineer - **Company:** Sterling Bridge Limited - **Location:** London, UK - **Salary:** £30,000.0 - £33,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Cloud Computing, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Windows Servers, Cloud Services, Virtualization Technology, Computer Network Technologies, Software Troubleshooting, Firewalls (Computer Science) - **Published:** June 30, 2026 - **Apply:** https://www.totaljobs.com/job/2nd-line-support-engineer/sterling-bridge-limited-job107608602 ## About the Role We're working with a forward-thinking technology business in Central London that's continuing to invest heavily in its cloud infrastructure and cyber security capabilities. As the company expands, they're looking for a motivated 2nd Line Engineer to join a collaborative technical team where you'll gain exposure to cutting-edge technologies and meaningful project work. This is an excellent opportunity for someone who wants to take the next step in their career within an environment that encourages continuous learning and technical development. Rather than being confined to day-to-day support, you'll play an active role in cloud deployments, infrastructure improvements, security initiatives, and technology transformation projects across the business. You'll work closely with senior engineers and technical specialists, gaining hands-on experience with Microsoft Azure, Microsoft 365, Windows Server, networking, virtualisation, and modern cyber security solutions. The variety of work and level of exposure make this an ideal role for someone looking to broaden their technical expertise and progress into more senior engineering positions. If you're ambitious, enjoy solving complex technical challenges, and want to work with modern technologies in a supportive environment, this is a fantastic opportunity to accelerate your career., * Experience working in a 2nd Line IT Support role * Strong knowledge of Microsoft 365, Windows Server & Active Directory * Good networking knowledge including DNS, DHCP, VPNs, switching, and firewalls * Experience supporting cloud and infrastructure environments * Strong troubleshooting and analytical skills * Excellent communication and customer-facing abilities * Passion for Cloud Infrastructure and Cyber Security * MSP experience is highly desirable but not essential ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)