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# Endpoint Engineer SME

- **Company:** KeenLogic, LLC
- **Location:** Washington, DC, United States
- **Experience:** Expert
- **Salary:** $249,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Cyber Security, Virtual Desktops, Remote Access Technology, Runbook, Software Deployment, Software Vulnerability Management, Microsoft InTune, Information Technology, Deployment Automation, Patch Management, Casper Suite
- **Published:** June 6, 2026
- **Apply:** https://www.careerjet.com/jobad/us923c0b63e634fec9245fab5685c47a14

## About the Role

U.S. Citizen and active Top Secret clearance
Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related discipline (or equivalent experience)
8+ years of IT, Endpoint Engineering, Systems Administration, or related experience
Experience supporting enterprise Windows and macOS environments
Experience with:
Microsoft Intune
Windows Autopilot
JAMF
Ivanti
KACE
Active Directory
Microsoft 365 administration
Experience with endpoint security, patch management, and device lifecycle management
Experience supporting virtual desktop and remote access technologies
Experience developing technical documentation and operational procedures
Experience supporting federal security and compliance requirements

## Description

KeenLogic is seeking a Service Desk Engineering SME to support the Congressional Budget Office (CBO) by engineering, securing, deploying, and maintaining enterprise endpoint management solutions across Windows and macOS environments. This position will provide advanced endpoint engineering expertise supporting workstation imaging, device enrollment, patch management, software deployment, endpoint security, automation, and operational support activities while ensuring compliance with CBO security and technology standards.
Work is primarily performed remotely; however, contractor personnel must be available to provide onsite support at the CBO Ford House Office Building in Washington, DC, as directed by the Government. KeenLogic offers Fortune 500-level benefits, including health, dental, and vision insurance, PTO, 401(k), and life insurance., Endpoint Engineering & Device Management
Engineer and maintain Windows and macOS workstation configurations
Support device provisioning, enrollment, deployment, and lifecycle management
Maintain endpoint standards, baselines, and configuration policies
Support endpoint modernization initiatives
Endpoint Management Platforms
Administer and support Microsoft Intune environments
Configure and maintain Windows Autopilot deployments
Support JAMF administration for Apple devices
Manage Ivanti and KACE endpoint management solutions
Maintain software deployment and inventory management capabilities
Patch Management & Security
Develop and maintain endpoint patching processes
Support vulnerability remediation efforts
Implement endpoint hardening and security controls
Maintain compliance with organizational security policies
Support audit and compliance activities
Automation & Operational Support
Develop automation solutions to improve endpoint deployment and administration
Troubleshoot endpoint, application, and device management issues
Support service desk escalations and complex technical incidents
Collaborate with infrastructure, cybersecurity, and engineering teams
Documentation & Knowledge Transfer
Maintain technical documentation, runbooks, and operational procedures
Support knowledge transfer activities and user support initiatives
Participate in technical reviews and continuous improvement efforts
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