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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM, AI & AutomationDeveloper - **Company:** The Converters Group - **Location:** Dunfermline, UK - **Salary:** £35,000.0 - £40,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Salesforce.Com, Zapier, Hubspot - **Published:** June 9, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=8569d550c6771044 ## About the Role Do you have experience in CRM software?, * Experience managing CRM systems * Experience building automation workflows * Strong understanding of Go High Level, HubSpot, Salesforce or similar CRM platforms * Experience using Zapier, Make.com or similar automation tools * Strong analytical and problem-solving skills * Excellent organisational skills and attention to detail * Ability to manage multiple projects simultaneously * Self-motivated and proactive approach Desirable Skills * Go High Level experience * AI tools and automation experience * Dashboard software experience * API integration experience * Sales process optimisation * Website and landing page experience ## Description This is not a traditional marketing role. This is not a sales role. This is a role for someone who enjoys solving problems, building systems and improving performance through technology. Your mission is simple: Help us generate more revenue by improving every stage of the customer journey. You'll take ownership to help improve and build out our CRM systems, customer journeys, reporting dashboards, automations and AI implementation while working closely with senior management to identify opportunities for growth and efficiency., CRM & Customer Journey Management * Manage and optimise our Go High Level CRM systems * Improve lead management processes * Build and enhance customer journeys * Develop automated follow-up campaigns * Improve survey booking and sales conversion rates * Create customer retention and referral processes AI & Automation * Build and manage automated workflows * Implement AI-powered solutions across departments * Introduce automation to reduce manual administration * Integrate systems using Zapier, Make.com and APIs * Develop SMS, email and lead nurture automations * Research and implement new AI tools and technologies Reporting & Business Intelligence * Build and maintain management dashboards * Track key sales and marketing KPIs * Analyse conversion rates and customer behaviour * Produce weekly and monthly performance reports * Provide recommendations based on data and insights Growth & Revenue Optimisation * Improve lead response times * Increase conversion rates * Identify bottlenecks within the customer journey * Test new ideas and customer experiences * Support business growth through process improvement, * Within your first 12 months you will: * Improve lead-to-sale conversion rates * Build automated customer journeys * Implement AI solutions across the business * Create real-time reporting dashboards * Reduce manual administration through automation * Deliver measurable improvements in business performance Why Join Us? * Work across two ambitious and growing businesses * A skilled team to help you execute * Lead exciting AI and automation projects * Direct access to senior leadership * Genuine opportunity for career progression * Make a visible impact on business growth * Work at the forefront of AI, CRM and automation technology ## Related Videos - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) - [Hiring AI Native Talents](https://www.wearedevelopers.com/videos/100268-hiring-ai-native-talents) - [Create a Programmatic SEO Project Using Next.js and Static Site Generation](https://www.wearedevelopers.com/videos/449-create-a-programmatic-seo-project-using-next-js-and-static-site-generation) - [Reimagining app development with Low-code and AI](https://www.wearedevelopers.com/videos/1651-reimagining-app-development-with-low-code-and-ai) ## Related Articles - [The Top ChatGPT Plugins for Developers in 2023](https://www.wearedevelopers.com/magazine/259-the-top-chatgpt-plugins-for-developers-in-2023) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)