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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # MIS OFFICER - **Company:** School Talent - **Location:** St Andrews, UK - **Salary:** £31,592.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Application Programming Interfaces (APIs), Databases, Data Visualization, Database Queries, Power BI, SQL Databases, Tableau (Software), Technical Data Management Systems, Scripting, Backend, Integration Frameworks - **Published:** June 7, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=d3a88b88620fc7ac ## About the Role Do you have experience in Tableau?, * Data Visualization: Creating school performance and attendance dashboards using Power BI or Tableau. * Third-Party Integrations: Managing API links between the MIS and apps like ParentPay, Wates, or Seesaw. * SQL/Scripting: Writing queries to extract bespoke data sets directly from the database backend. * Project Management: Experience overseeing software delivery projects. * Finance Module Experience: Familiarity with fee-tracking software modules. Personal Qualities * Showing up as confident, expert, vibrant and personal in your own unique way * Self-starter and problem solver - able to work independently but also a strong dependable team player * Self-motivated, but knows when to seek guidance * Positive 'can do' attitude and work ethic * Always prepared to 'go the extra mile' in delivering service on time and to the highest standards. * Highly analytical, methodical, and highly organised with the ability to think clearly under pressure. * Confident and professional communication skills throughout the business * Demonstrates the drive and initiative to achieve personal and team objectives * Excellent and proven problem solving and troubleshooting experience Key Technical Skills * Excellent working knowledge of school MIS and associated platforms, including; + Engage - deep knowledge of key modules - security, timetables, daybooks, attendance, activities, etc. + ManageBac ## Description As MIS Officer, you will promote and support the effectiveness and availability of the various systems. You will work closely with stakeholders across the school in a support and guidance capacity, and also promote and deliver change through a process of review and continuous improvement., * Provide support for all MIS platforms managed and maintained by the MIS and IT teams and you will have a good level of understanding of all of them to fulfil requests and resolve incidents. * Manage help desk requests to diagnose incidents, initiate remedial actions and resolve to the agreed targets and levels of quality. * You will work with third party partners as well as internal technology colleagues to resolve incidents and fulfil requests. * Collaborate with colleagues across the school to maximise the use of Engage, e.g. continuous review and development of daybook templates to support school requirements. * Provide training and guidance to system users across the school to enhance knowledge and promote effective use of systems. * Liaise with third party suppliers to assist and support the successful transition of system upgrades and changes. Key Competencies * Provide and promote first-class, proactive customer support. * Respond in a timely and professional manner to all customer incidents and requests - putting the customer first is key to success in the role. * Escalate issues where appropriate while maintaining ownership of the initial support request and pro-actively monitoring progress and providing updates. * Flexible approach to be able to change priorities quickly and have the capacity to handle multiple tasks at a time when required. * Collaborate and work effectively across internal functional areas as well as with external parties as required. * Participate willingly in the team and keep other team members informed and up to date by sharing useful or relevant ideas and information. * Adhere to St Leonards security and data protection policies. * Manage internal stakeholder relationships. * Understand and meet the needs of the school and provide help and support to colleagues as required * Build relationships with key stakeholders across the school. Person specification: Skills, Knowledge & Experience Essential * School MIS Software: Deep technical proficiency in a school MIS, preferably Engage. * Data Protection & GDPR: Strict compliance handling sensitive pupil data, safeguarding records, and access permissions. * Timetabling & Census Support: Ability to manipulate software to input school timetables, academic calendars and ISC census reports. * Reporting: Ability to translate data into meaningful reports using Excel and other report writing tools. * Safeguarding Awareness: Understanding the high-security protocols required around vulnerable pupil data. * Stakeholder Communication: Explaining technical data insights clearly to teachers, headteachers, and governors. * Teamwork: Strong collaborative mindset to achieving results, * Understanding of the process to create roles and security privileges for MIS users * Understand the school hierarchy to allocate correct privileges to all MIS users * Show an aptitude for analytical reporting to assist with the reporting solutions created and supported by the team ## Related Videos - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Nest.js - TypeScript in the backend can also be clean](https://www.wearedevelopers.com/videos/1033-nest-js-typescript-in-the-backend-can-also-be-clean) - [You’re a great coder? 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