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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Head of Analytics - **Company:** Marks and Spencer plc (UK) - **Location:** UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Data Analysis, Data Integrity, Data Transformation, Data Systems, Data Analytics, Databricks - **Published:** June 2, 2026 - **Apply:** https://www.totaljobs.com/job/head-of-analytics/marks-and-spencer-plc-job107455457 ## About the Role * You will have extensive experience in analytics management and leadership within retail, with excellent leadership skills and the ability to communicate effectively with both technical and non-technical individuals including director level. ## Description This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate. To stay close to our customers and colleagues, our support teams are in the office for at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. Summary Summary As the Head of Analytics for the Retail business, your primary purpose is to lead and shape the analytics strategy, vision, and initiatives within our organisation. You will be at the forefront of driving data-driven decision-making, harnessing the power of data to deliver transformative insights that guide strategic direction, enhance operational efficiency, and foster innovation. You will drive the data transformation by enabling the democratisation of data and information through the delivery of analytical and data self-service solutions. Encouraging and facilitating a culture of data-driven decision-making, whilst demonstrating the commercial benefits of a data and analytical-driven approach. All the details Who you are * Oversee the development and execution of advanced analytical methodologies, and data solutions, ensuring that data-driven insights provide a competitive edge * Work as a key member of the Data Analytics leadership team to provide and enable a framework that promotes and encourages team collaboration, knowledge sharing, analytical development, and progression * Work with business leaders to demonstrate the power and value of a data-driven approach to decision-making, and how it can contribute to the strategic goals of the business. Acting as a data and analytical consultant to help identify opportunities, and drive understanding and cultural change * Establish empowered and accountable high-performing teams through coaching and mentoring. Setting the tone as a thought and servant leader to create a culture of continuous improvement. What you will do * Your primary purpose is to lead and shape the analytics strategy, vision, and initiatives within our retail organisation, harnessing the power of data to deliver transformative insights that guide strategic direction, enhance operational efficiency, and foster innovation. * You will oversee the development and execution of advanced analytical methodologies and solutions whilst having overall accountability for delivery and benefit realisation * You will be responsible for leading, evangelising, and championing the adoption of our data platform and analytical technologies, staying up to date with emerging trends and cutting-edge technologies in data analytics and artificial intelligence * You will be instrumental in the continuous improvement of data-driven processes, promoting data integrity, quality, and consistency, At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people's lives. And we're in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre. Deepak (He / Him) | Data Scientist Read full story Being in third-party brands, working on things M&S hasn't done before… that plays to my sweet spot. I've worked in many organisations throughout my career, and it's rare to see such cause and effect in your work. The way we're structured means you're encouraged to solve problems and you have the autonomy to make progress quickly. Halford (He / Him) | Head of Technical Program Management Read full story I think all engineers just love solving puzzles and problems. At M&S, we're constantly learning new things, whether it's mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That's different, believe me. Janak (He / Him) | Staff iOS Engineer Read full storyEnd of quote slider carousel Make Your Mark Upcoming projects Take part in our M&S Digital & Tech team days. Grow your digital and data skills through our BEAM Academy. Or challenge yourself at one of our business-wide hackathons. We also partner with Women in Data, Databricks and Cajigo to increase opportunities for women in digital and data. Opportunities to be heard Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas 'Straight to Stuart', our CEO, or get involved in our BIG (Business involvement Group). Colleague Networks We want you to feel supported, no matter what. LGBTQ+ Network Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers. Menopause Network Initiating and encouraging open conversations about menopause by offering support and sharing experiences. Cancer Network Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer. Health and Wellbeing Network Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers. Family & Carers Network A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources. Forces Community Network Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace. Gender Equality Network Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all. Culture and Heritage Network Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers. LGBTQ+ Network Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers. Menopause Network Initiating and encouraging open conversations about menopause by offering support and sharing experiences. Cancer Network Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer. Health and Wellbeing Network Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers. Family & Carers Network A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources. Forces Community Network Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace. Gender Equality Network Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all. Culture and Heritage Network Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers. LGBTQ+ Network Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers. Menopause Network Initiating and encouraging open conversations about menopause by offering support and sharing experiences. Cancer Network Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer. Health and Wellbeing Network Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers. Family & Carers Network A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources. Forces Community Network Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace. Gender Equality Network Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all. Culture and Heritage Network Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers. End of slider Colleague Networks carousel Benefits Wellbeing hub Get access to resources to support your wellbeing, including a free virtual GP service. * Wellbeing hub * Wellbeing hub Get access to resources to support your wellbeing, including a free virtual GP service. * Giving back * Giving back Support your favourite charities by donating through your pay or even volunteering for them. * Pay ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [Cutting LLM Costs Without Cutting Quality: How to Beat Proprietary LLMs with Fine-Tuned Open Source](https://www.wearedevelopers.com/videos/100151-cutting-llm-costs-without-cutting-quality-how-to-beat-proprietary-llms-with-fine-tuned-open-source) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Modern Data Architectures need Software Engineering](https://www.wearedevelopers.com/videos/1030-modern-data-architectures-need-software-engineering) - [The Data Mesh as the end of the Datalake as we know it](https://www.wearedevelopers.com/videos/156-the-data-mesh-as-the-end-of-the-datalake-as-we-know-it) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Data Analyst Salary Germany](https://www.wearedevelopers.com/magazine/277-data-analyst-salary-germany) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Top Big Data Technologies That You Need to Know](https://www.wearedevelopers.com/magazine/108-top-big-data-technologies-that-you-need-to-know) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)