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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ICT Technician 1 - **Company:** Education Authority - **Location:** Belfast, UK - **Salary:** £25,583.0 - £26,824.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Information Systems, Network Administration, Information Technology - **Published:** June 6, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=3b8bc3232a48186b ## About the Role Do you have experience in Organizational skills?, Do you have a GCSE?, Five GCSE's (Grades A*-C) to include English Language, Mathematics, and ICT/Computing, or equivalent or higher level qualifications Hold a Level 3 IT qualification, Have relevant paid experience in a full-time IT support role Shortlisting by Application Form Knowledge Demonstrable evidence of knowledge of: * The requirements of a ICT Technician 1 * Health and safety regulations, as relevant to the role * General administrative processes and records * Knowledge of Child Protection Issues, Proven effective planning and organisational skills and an ability to work under pressure to meet deadlines Ability to work effectively as part of a team to achieve outcomes Evidence of sound interpersonal and communication skills Evidence of proficiency in the use of computer packages, to include use of Microsoft Word, Excel, and Outlook, Experience of working within a School environment ## Description To assist the line manager in the development of ICT within the School and ensure that all computer systems and peripheral devices are maintained in good working order to meet the needs of the school., Under the direction of the designated line manager the post holder will be responsible for the following in accordance with appropriate regulations: Provision and Maintenance of ICT Facilities and Practical Resources * Ensure that the school owned microcomputer systems and peripheral devices are maintained in good working order. * Co-ordinate repair of all ICT related equipment. * Liaise with authorised repair agencies as necessary. * Assist in the installation of ICT related hardware and ensuring its successful operation. * Perform routine software operations as required. * Make back-up copies of software for security purposes as required. * Assist with the installation of software on any school managed network. * Assist with the installation of software on stand-alone systems. * Make minor alterations, where appropriate and copyright permitting, to software as directed. * Liaise with the managed service provider as required to support the maintenance of the Classroom 2000 system. Administration * Operate manual and/or computerised information systems in relation to administrative tasks associated with the area of work. * Maintain an inventory/records of departmental resources. * Assist in the ordering/purchasing, receiving, checking, storing and distribution of resources. Other Duties * Such other duties as may be assigned within the level of the post. This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times., The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as 'regulated activity'. In the event that you are recommended for appointed to a post that involves 'regulated activity', the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. 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