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# IT Manager

- **Company:** Jackson Hogg
- **Location:** Bishop Auckland, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Microsoft Azure, Microsoft Online Services, Business Systems, Cloud Computing, Cyber Security, Dynamic Host Configuration Protocol, Disaster Recovery, Domain Name System (DNS), Hyper-V, Network Security, Windows Servers, Procurement Software, Cloud Services, Microsoft SharePoint, SQL Server Reporting Services, Synchro (Software), Virtualization Technology, Information Technology, Performance Monitor, Vmware
- **Published:** May 20, 2026
- **Apply:** https://find.jobs/jobs-near-me/it-manager-bishop-auckland-county-durham/2778387823-2/

## About the Role

* Strong background in IT infrastructure and enterprise support
 * Experience with Windows Server, virtualisation, cloud platforms, and Microsoft 365
 * Strong understanding of networking, security controls, and systems administration
 * ERP support experience, including SQL reporting
 * Confident communication skills and strong problem-solving ability

Desirable

 * Experience with Synchro ERP
 * Knowledge of ITIL or cybersecurity frameworks

## Description

Technical Leadership & Support

 * Provide senior-level technical support across business-critical systems
 * Troubleshoot complex infrastructure, networking, and application issues
 * Oversee Windows Server environments, Active Directory, Group Policy, DNS/DHCP, and file services
 * Administer Microsoft 365 services including Exchange Online, SharePoint and Teams
 * Manage endpoint protection, patching, and security controls

Infrastructure, Cloud & Systems

 * Lead infrastructure improvements, upgrades, and system changes
 * Manage virtualisation platforms including VMware and Hyper-V
 * Oversee cloud services across Azure and AWS
 * Maintain secure network architecture including firewalls and SAN storage

Cybersecurity, Resilience & Compliance

 * Drive continuous improvement in security posture and risk management
 * Support compliance initiatives such as Cyber Essentials and ISO 27001
 * Develop and maintain disaster recovery and business continuity arrangements
 * Investigate incidents and implement long-term preventative measures

ERP & Business Systems

 * Support and maintain the Synchro ERP platform
 * Act as the technical interface between internal teams and external support partners
 * Support user access, system performance, and continuous improvement
 * Develop SSRS reports to support KPI tracking and management insight

Vendors, Documentation & Improvement

 * Maintain technical documentation, SOPs, and knowledge bases
 * Manage supplier relationships and IT procurement
 * Recommend and deliver technology changes aligned with business objectives


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