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# Senior IT Engineer

- **Company:** Featuredneweasy
- **Location:** Oxford, UK
- **Experience:** Expert
- **Salary:** £35,000.0 - £45,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Disaster Recovery, Hyper-V, Virtual Private Networks (VPN), Windows Servers, Firewalls (Computer Science), Information Technology, Wireless Technologies, Cloud Migration, Veeam
- **Published:** June 10, 2026
- **Apply:** https://www.reed.co.uk/jobs/senior-it-engineer/57001044

## About the Role

The successful candidate will have:

 * Previous experience working within a Managed Service Provider (MSP)
 * Strong 2nd and 3rd line support experience
 * Excellent knowledge of Microsoft 365 and Azure
 * Experience supporting Windows Server environments
 * Strong Hyper-V administration and troubleshooting experience
 * Experience with Veeam Backup & Replication and disaster recovery solutions
 * Strong networking knowledge, including firewalls, VPNs, switching, and wireless technologies
 * Experience delivering IT infrastructure and cloud migration projects
 * Excellent troubleshooting and problem-solving skills
 * Strong communication and customer-facing abilities

Requirements

 * Full UK driving licence
 * Willingness to travel to customer sites as required
 * Professional and consultative approach to customer engagement
 * Ability to manage multiple priorities within a fast-paced MSP environment, If you're an experienced IT Engineer looking for a role that offers a blend of technical challenge, project work, consultancy, and customer engagement, we'd love to hear from you.
Skills

 * windows
 * project
 * client
 * service
 * field
 * backup
 * server
 * azure
 * msp
 * veamm

## Description

As a Senior IT Engineer, you will act as a senior technical escalation point while working closely with clients to understand their requirements and deliver effective technology solutions., * Providing 2nd and 3rd line support across a wide range of customer environments

 * Investigating and resolving complex technical issues
 * Delivering infrastructure, cloud, migration, and modernisation projects
 * Conducting client discovery meetings and technical consultations
 * Gathering business and technical requirements
 * Recommending and implementing appropriate IT solutions
 * Carrying out onsite installations, upgrades, and project work
 * Supporting Microsoft 365, Azure, Windows Server, Hyper-V, networking, and security technologies
 * Managing and supporting backup and disaster recovery solutions
 * Producing technical documentation and maintaining accurate records
 * Building strong relationships with clients and acting as a trusted technical advisor


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