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# Graduate Support Analyst

- **Company:** Graduate Recruitment Bureau
- **Location:** Southampton, UK
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Cyber Security, Systems Analysis, Microsoft SQL Server, SQL Databases, System Testing, Data Processing
- **Published:** May 21, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=93d820a22853e7df

## About the Role

Do you have experience in Windows?, This is an excellent opportunity to take your first steps in a technical role. An interest in tech is essential however you do not need to have a deep level of technical knowledge. You will enjoy problem solving and want to work in a client facing role. In addition you will:

 * Be analytical and enjoy working through problems to a complete resolution.

 * You will enjoy communicating with both clients and internal team mates.

 * You will have an organised and methodical approach to tasks.

 * You can demonstrate high levels of attention to detail.

Any exposure to any of the following will be advantageous:

 * Microsoft SQL server.

 * Understanding of SQL queries and data manipulation.

 * Networks architecture, IT security and Active Directory.

## Description

You will be responsible for providing technical support and services to external customers. Projects will be varied and will see you engage with clients on a day to day basis across systems analysis, delivery of software upgrades and systems testing and support.

What you will be doing:

 * Diagnosis and resolution of 1st-3rd line support issues.

 * Ongoing analysis and day to day maintenance of both internal and client based systems.

 * Testing new products to ensure readiness for clients.

 * Roll out of upgrades to clients.

 * On-boarding of new clients.

What you can expect

 * In-depth training on both technical platforms and client software.

 * Work on a variety of projects.


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