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# Tier 1 IT Support

- **Company:** INCEED
- **Location:** Denver, CO, United States (Remote available)
- **Salary:** $41,600.0 - $49,920.0
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Data Logging
- **Published:** June 7, 2026
- **Apply:** https://www.disabledperson.com/jobs/72881982-tier-1-it-support

## About the Role

* Basic experience with computers
 * CompTIA+ certification or equivalent
 * Strong communication skills
 * Reliable in logging and escalating tickets

Nice to Have Skills & Experience:

 * Previous IT support experience
 * Knowledge of POS systems

## Description

Are you ready to dive into the world of IT support with a dynamic team? We're looking for a Tier 1 IT Support Technician to tackle exciting challenges and make a real impact. This role offers the chance to work remotely, solving everyday IT issues and ensuring smooth operations. Join us and be part of a team that values innovation and growth!, * Provide technical support to users remotely

 * Assist with POS systems and pen pad issues
 * Resolve network and printer problems
 * Log and escalate tickets as needed
 * Collaborate with Tier 2 support for complex issues
 * Follow documentation for troubleshooting


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