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# IT Service Manager - Modernization & Microservices Program Job ID: JP054178

- **Company:** ITProposal
- **Location:** Brussel, Belgium
- **Contract:** Permanent contract
- **Skills:** IBM DB2, Working Model 2D, Event Driven Architecture, Kubernetes, Information Technology, Asynchronous Programming, Api Design, Restful APIs, Microservices
- **Published:** May 23, 2026
- **Apply:** https://www.careerjet.be/jobad/be5e71ccc38bbe29d0fa3f840e4a6d6e1f

## About the Role

* Strong experience in IT Service Management and team coordination
 * Expertise in DB2 and data quality principles
 * Good understanding of:

 * Microservices architecture
 * Kubernetes environments
 * REST APIs and asynchronous communication (queues, event-driven systems)
 * Strong analytical, problem-solving, and communication skills
 * Experience with KPI reporting, planning, and operational documentation
 * Ability to work effectively in cross-functional and cross-team environments
 * Experience coaching, supporting, or managing IT professionals is highly valued

Languages

 * English: Active knowledge
 * French and/or Dutch: Nice to have

Work Conditions

 * Hybrid working model
 * Long-term transformation program involvement

## Description

We are looking for an experienced IT Service Manager to support a major digital transformation and modernization program focused on migrating a legacy monolithic platform to a modern microservices architecture running on Kubernetes.
The role combines service management, team coordination, technical oversight, and continuous improvement within a large-scale enterprise environment., * Coordinate and support IT teams within a large transformation program

 * Ensure service quality, operational efficiency, and stakeholder satisfaction
 * Monitor reporting, KPIs, dashboards, planning, and documentation activities
 * Contribute to continuous improvement initiatives and operational optimization
 * Support collaboration across technical and business teams
 * Participate in the transition toward API-first and event-driven architectures
 * Ensure alignment between IT services and evolving business requirements
 * Facilitate communication between technical teams and management stakeholders


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