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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Firewall Operations Engineer - **Company:** Belcan - **Location:** Beltsville, MD, United States - **Experience:** Experienced - **Salary:** $90,000.0 - $110,000.0 - **Contract:** Permanent contract - **Skills:** Multitier Architecture, Application Firewall, Microsoft Azure, Cloud Computing, Computer Networks, Monitoring of Systems, Microsoft Visio, Network Monitoring, Load Balancing, Firewalls (Computer Science), SC Clearance, Cloudflare, Fortinet, 3-tier Architectures, Firewall Services Module, Cisco, Servicenow - **Published:** June 4, 2026 - **Apply:** https://www.clearancejobs.com/jobs/8954637/firewall-operations-engineer ## About the Role * Secret clearance with ability to obtain Top Secret clearance. * Bachelor's degree and 2-4 years of experience. * In Depth experience using Palo Alto Firewalls and Panorama monitoring tools to troubleshoot and configure a Firewall infrastructure. Strong understanding of networking, proxy, and packet filtering technologies. * Minimum 3-5 years of IT Customer Support experience (Tier I and/or Tier II). * First-hand experience with supporting the monitoring and configuration of Firewall/DMZ infrastructure including Network and Application Firewall Packet Filtering technologies (Palo Alto, Palo Alto virtual FW (cloud), FortiGate, Azure Firewall, Cloudflare, Cisco Email Security Appliances (ESA), A10 (Load Balancer), and proxy devices. * Experienced in utilizing network monitoring tools such as NeuralStar. * Experienced with TCP/IP network implementation and troubleshooting. Preferred Qualifications & Skills: * CLI experience preferred. ## Description A Firewall Operations Engineer job in Beltsville, MD is currently available through Belcan at one of our key Federal Civilian clients. To be considered for this role, you will have a bachelor's degree and 4 years of relevant experience., * Monitor Service Now application for Firewall Operations (FWOPS) incident and service requests. * Implements firewall rules and policies, perform troubleshooting of firewalls (Palo Alto, Cloud Palo Alto, and FortiGate), CISCO Email Security Appliance (ESA), A10 (load balancer), Proxy platforms, URL filtering across platforms, and analyzing network traffic captures. * Escalates issues as required to Tier 3 staff and monitors issues throughout a problem's life cycle. * Performs recurring maintenance activities such as device reboots and software upgrades on all devices underneath the Firewall Operations Team. * Records and reports on firewall operations, utilization, and maintenance. * Collaborate across Bureaus and Agencies to implement and repair network changes as they relate to perimeter security devices. * Support Diplomatic Security Computer Incident Response Team (CIRT) by implementing block requests for IP's, Websites, and Email addresses. * Update architecture diagrams using Visio. * Monitor and perform health checks on multiple perimeter security devices. * Draft, coordinate and publish outage notifications as required. * Update shift logs and provide reports to leadership as needed. * Maintain standard operating procedures (SOP), work instructions, and other working documents. * Attend calls requiring a FWOPS team to attend, to include troubleshooting calls. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Azure-Well Architected Framework - designing mission critical workloads in practice](https://www.wearedevelopers.com/videos/1529-azure-well-architected-framework-designing-mission-critical-workloads-in-practice) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [WeAreDevelopers LIVE - Back to CODE100](https://www.wearedevelopers.com/videos/1909-wearedevelopers-live-back-to-code100) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [Events like RSAC Get You CISOs. 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