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# IT Field Administrator

- **Company:** Progress Rail
- **Location:** United States (Remote available)
- **Contract:** Temporary contract
- **Skills:** Antivirus Softwares, Software Applications, System Configuration, Data Transmissions, Linux, Microsoft Exchange Server, Local Area Networks, Network Troubleshooting, Microsoft Office, Microsoft Servers, Microsoft Software, Network Configuration and Change Management, Networking Cables, Network Diagrams, Network Service, Network Protocols, Software Engineering, TCP/IP, Malware, Firewalls (Computer Science), Network Support, Servicenow, Vmware
- **Published:** June 4, 2026
- **Apply:** https://www.dice.com/job-detail/fa70e83a-a1e8-4ba5-b151-f6ad61794097

## About the Role

Required:
Network experience to include LAN, network cabling and network protocols to include TCP/IP;
System configuration, maintenance, and support experience;
Familiarity with Microsoft products including Office 365;
Microsoft Server experience;
Microsoft Exchange Client experience;
Proven organization and communication skills;
Ability and willingness to travel, work remotely and independently;
Must be able to communicate effectively with others, both orally and in writing;
Ideal candidates are flexible, self-motivated, and self-managing, with a strong sense of team and the ability to also work independently;
Good customer interaction skills;
Safety conscious.

Preferred:
Application development & support experience;
ServiceNow ITSM & ITIL;
Familiarity with Linux;
WAN experience;
SAN experience;
VM Ware experience;
CAD / CAM application experience.

Essential and Physical Activities Functions
Strength - Position typically involves work in a standard office environment;
Motion - Constant sitting. Occasional standing and walking;
Vision/Hearing Requirements - Occasional verbal communications, including both talking and hearing;
Work Environment - Position is consistent with standard office environment;
Emotional Demands - Requires ability to work with a team to accomplish mission success;
Safety - Position includes safety requirements consistent primarily with a standard office environment.

## Description

Solves common user problems in real time, including software functionality; data communication/network troubleshooting and installation, PC and network configuration; operating systems and browser related issues;
Support end users with their computer related concerns through both on-site and remote mechanisms;
Perform system upgrades, new system set up, configuration and installation;
Installation of software for various computer applications / programs and then routinely testing them to ensure they are functioning appropriately;
On-going maintenance, system checks, security set up and support for existing systems and their related peripheral equipment;
Ability to maintain, install and configure LANs, network cabling, network communication protocols such as TCP/IP;
Ensure PC protection packages are in place and operating appropriately (firewall, anti-virus, malware, etc.);
Perform accurate and timely updates of tickets in the company tracking system;
Prioritize production-critical issues and escalate issue(s) to the appropriate technical staff;
Develop and keep up to date facility network diagrams;
Develop project plans as needed and keep them up to date;
Work with PRS personnel both local and remote to a location as well as I.T. staff and vendors on business-critical projects relating to a particular location;
Put together and keep up to date site documentation and on-site notebooks locally at the site and in a centrally accessible file structure;
Assist with the maintenance of server-based applications /services to include customer / business required and infrastructure required applications;
Assist in WAN maintenance, installation, and configuration;
Assist in the monitoring of backup processes to ensure their success;
Assist in the inventory of all hardware and software resources;
Travel to both domestic and international locations.


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