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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce Functional Business Analyst - **Company:** Deloitte - **Location:** Zaventem, Belgium - **Contract:** Permanent contract - **Skills:** Microsoft Dynamics CRM, Salesforce.Com, Salesforce Communities - **Published:** May 25, 2026 - **Apply:** https://be.indeed.com/viewjob?jk=b4947d87091e06f3 ## About the Role Do you have experience in Salesforce?, * At least 1 year of experience in a functional business analyst role or working with Salesforce or Microsoft CRM platforms, * Strong understanding of CRM concepts, sales, marketing, and service processes, * Ability to translate business objectives and user needs into functional requirements, * Good communication skills with the ability to engage effectively with both technical teams and business stakeholders, * Analytical mindset with attention to detail and problem-solving capabilities, * Comfortable working in an Agile delivery environment, * Team player with a proactive attitude and willingness to learn and grow, * Fluency in Dutch or French and English. ## Description You're not alone. Join us in driving progress in the working world and beyond.At Deloitte, we believe leadership comes from every level and every role. We seek individuals who are eager to embrace our purpose by identifying key challenges for our clients and delivering impactful solutions. As a Salesforce Functional Business Analyst, you will play a crucial role in bridging business needs and technology solutions, helping clients transform their sales and service operations through digital innovation. What will you do? * Collaborate with clients and internal teams to gather, analyse, and document business requirements related to Salesforce implementations and enhancements, * Translate business needs into clear functional specifications and user stories that guide technical teams, * Support the design and configuration of Salesforce solutions aligned with client objectives and industry best practices, * Assist in the testing, validation, and deployment of Salesforce functionalities to ensure they meet business requirements, * Work closely with project managers, developers, and stakeholders to ensure successful delivery of digital transformation projects, * Contribute to continuous improvement by identifying opportunities to optimise business processes and CRM usage, * Participate in workshops, meetings, and presentations to communicate findings and recommendations effectively., * Flexible work arrangements for all and initiatives supported by Parents & Caregivers @Deloitte * Wellbeing tips and activities powered by Energise@Deloitte * Topped off with other health benefits and insurance opportunities Empowering our employees with flexible work arrangements remains essential in today's reality: * Hybrid workplace: combination of home office and on-site (+10 offices in Belgium or client's premises). * Part-time employment: all our jobs are open to full-time or part-time work under a 90% or 80% regime. ## Related Videos - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents) - [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams) ## Related Articles - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)