> Markdown version of [/jobs/ext/815671-data-center-technician-3](https://www.wearedevelopers.com/jobs/ext/815671-data-center-technician-3). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Center Technician 3 - **Company:** Oracle - **Location:** Ashburn, VA, United States - **Contract:** Permanent contract - **Skills:** Software Applications, Data Centers, Linux, RAID, Networking Hardware, Network Switches, Oracle Cloud Infrastructure, Network Server - **Published:** June 13, 2026 - **Apply:** https://eeho.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions/preview/336964 ## About the Role * Knowledge of server/storage/network hardware. * Strong interest in learning new DC concepts. * Strong verbal and written communication skills * Customer Service skills * Shift schedule Includes weekends and holidays. * 3+ years working in an IT environment. * Experience solving problems on servers, networking devices and IT equipment. * Inventory management experience. Ordering, receiving, and shipping server parts. * Experience taking on-call shifts and ability to respond to critical events as needed. * Experience raising issues to Sr. onsite staff and management as needed. * IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB) * Knowledge of trunk infrastructure is a plus, * 2-year or 4-year degree or 3+ Years of experience * 1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center Works primarily at customer sites located near Ashburn, Reston, and Manassas Virginia. ## Description * Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams. * Troubleshooting and resolve Telco Connectivity issues * Troubleshoot & Replace Network Switch equipment * You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams. * Documentation of activities and build/modify SOPs * Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables. * System power supplies and cabling install, fix and repair * You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects. * Responsible for providing the first line of onsite field system support that includes hardware, software, software applications, and networking to customers and field personnel on-site at customers or remotely. * Provides a high level of customer satisfaction through the effective delivery of technical support and service programs. * Customer support specifications may include product performance, maintenance, product installation, project management, site planning and professional services. * Pro-actively coordinates resources, problem resolution, problem escalation, and the use of system level diagnostics. * Understands service processes and options that are linked with the customers specifications. * 24-hour commitment to support customer specifications which may also be fulfilled by participation in the regional standby rotation. * Works primarily at customer sites. 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