> Markdown version of [/jobs/ext/823525-infrastructure-engineer-endpoint-cloud-digital-operations-ehealth-digital-operations](https://www.wearedevelopers.com/jobs/ext/823525-infrastructure-engineer-endpoint-cloud-digital-operations-ehealth-digital-operations). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure Engineer (Endpoint & Cloud) - Digital Operations - eHealth - Digital Operations - **Company:** NHS Lanarkshire - **Location:** UK - **Salary:** £34,544.0 - £43,039.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Deployment, Microsoft InTune, Information Technology, Unified Endpoint Management - **Published:** June 2, 2026 - **Apply:** https://apply.jobs.scot.nhs.uk/Job/JobDetail?JobId=255541 ## About the Role * be educated to or operating at degree level in a relevant IT discipline and have experience in a desktop related support role within an Information Technology Department * have additional technical training and certification in relevant technical skills and products * have experience in a health service environment * be required to participate in the eHealth on-call support service which provides first line support for 24/7 IT systems in NHSL. * A driving licence is required; this must be a full UK/EU/EEA licence ## Description To deliver second-line technical support and operational services for endpoint and device management within the Microsoft 365 environment. The post holder contributes to the effective, secure, and compliant management of organisation-owned devices through the application of defined technical standards, policies, and procedures, with a key focus on Microsoft Intune. The role supports the ongoing development of endpoint services as the device estate expands to include mobile devices, laptops, and desktops. In this key role, you will: Operate as part of the Endpoint & Microsoft 365 operational team, delivering agreed services and support. Work within established governance, architectures, and strategic direction. Provide technical implementation and advisory input, without responsibility for defining organisational strategy or policy. Supports devices and services used by staff across NHS Lanarkshire. Key Role Functions * Configures, supports, and maintains endpoint management services within Microsoft 365, primarily using Microsoft Intune * Applies and supports device management policies relating to configuration, compliance, application deployment, and security settings, in line with approved standards * Provides second-line investigation and resolution of endpoint-related incidents and service requests * Supports the operational management of mobile devices and contributes to the expanding management of laptops and desktops within the endpoint service * Assists in the rollout, testing, and adoption of new endpoint functionality, tools, or device types Communication & Working Relationships * Works collaboratively with colleagues across Infrastructure, Endpoint, Microsoft 365, Security, and Service Delivery teams. * Liaises with service desk staff to support effective escalation and resolution of endpoint-related issues. * Engages with suppliers and third parties as required, under direction and within agreed processes. Analysis, Planning & Strategic Contribution * Applies specialist technical knowledge to assess device configurations, policy impacts, and support requirements. * Provides technical advice and recommendations to senior engineers and managers to inform: * Device suitability and capabilities * Endpoint configuration approaches Autonomy & Decision Making * Works with delegated responsibility for own workload within defined priorities and procedures. * Exercises judgement in diagnosing technical issues and applying agreed resolutions. * Escalates complex, high-risk, or non-standard issues in line with governance and management structures. Accountability & Responsibility * Responsible for the quality, accuracy, and security of technical work undertaken. * Ensures actions comply with organisational policies, information governance requirements, and security standards. * Does not hold budgetary, people management, or strategic ownership responsibilities. Additional Role Information * The role supports endpoint services delivered through Microsoft 365 technologies, including Intune and associated device platforms. * The post holder is expected to maintain technical knowledge relevant to the role and adapt to service evolution within the agreed remit. * May be required to participate in service improvement activity, testing, and project work as part of the operational team. ## Related Videos - [100 times more frequent deployments: How did we create a high performance team?](https://www.wearedevelopers.com/videos/1069-100-times-more-frequent-deployments-how-did-we-create-a-high-performance-team) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [From Space to Software: Reliability Lessons 40 Years After Challenger](https://www.wearedevelopers.com/videos/100283-from-space-to-software-reliability-lessons-40-years-after-challenger) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Guide for Expats Living in the UK](https://www.wearedevelopers.com/magazine/355-guide-for-expats-living-in-the-uk)