> Markdown version of [/jobs/ext/82979-project-3rd-line-support-engineer](https://www.wearedevelopers.com/jobs/ext/82979-project-3rd-line-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Project/3rd Line Support Engineer - **Company:** Surf Tech IT Limited - **Location:** Stourport-on-Severn, UK (Remote available) - **Salary:** £35,000.0 - £40,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Microsoft Online Services, Cloud Computing, Hyper-V, Microsoft Office, Windows Servers, Microsoft SharePoint, Virtual Local Area Networks, Virtualization Technology, Firewalls (Computer Science), Microsoft InTune, Vmware - **Published:** May 21, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=49c05408cfb3ff23 ## About the Role Do you have a valid Driving License license?, Do you have experience in Windows?, Attention to detail, persistence, client care and a strong communication style. Experience in MS Office technology, particularly M365 implementation and support, Windows Server design and implementation, Active Directory, Cloud, particularly Azure, Firewalls, networking, storage, and Virtualisation tech such as Hyper-V/VMware. If you are looking for a new team where you can use your ability to solve client problems while having fun and providing the level of customer care we are renowned for, we would love to hear from you. We offer a very competitive salary upwards from £35,000 along with a range of benefits. Some notes, This role will be working with clients in Worcestershire and Herefordshire; therefore, the ability to travel to clients in this location as well as our HQ in Stourport is essential. Ideally, you will have a UK driving licence We cannot sponsor visas at any stage. Requirements You will have previous experience of working in a similar role with; - suitable personal skills to build relationships with colleagues and clients - highly effective communication skills and phone manner - the ability to handle challenging customer situations and work under pressure - the ability to prioritise workload and multitask - the ability to work in a proactive, methodical manner whilst having attention to detail - strong problem-solving skills Technical Skills Required Ability to produce clear and concise documentation Microsoft Windows Server technology design and implementation Good knowledge of Active Directory design and implementation Good knowledge of cloud technologies (Exchange Online, SharePoint, Intune) Understanding of security solutions, such as the implementation of Nextgen Firewalls Good knowledge of virtualisation technologies (Hyper-V/VMWare). Also Server, Storage. Good knowledge of Networking (switches (incl VLAN), Firewalls) ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)