> Markdown version of [/jobs/ext/830647-it-support-technician](https://www.wearedevelopers.com/jobs/ext/830647-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# It Support Technician

- **Company:** Field Solutions Group
- **Location:** Hertford, UK
- **Salary:** £30,000.0 - £32,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, System Configuration, Networking Hardware, Microsoft Software, Information Technology, Vmware
- **Published:** June 5, 2026
- **Apply:** https://find.jobs/jobs-near-me/it-support-technician-hertford-hertfordshire/2803385938-2/

## About the Role

* Proven experience in hardware and software fault diagnosis and resolution.
 * Desire to continually enhance job knowledge and skills (Ongoing Training Provided)
 * A high degree of enthusiasm and self-motivation
 * Experience or qualifications in IT related disciplines (Microsoft, Active Directory, VMware, Infrastructure etc)

Desirable Skills

 * Experience in an IT support role
 * IT college or degree related course
 * Microsoft certifications or equivalent

KEY WORDS: IT, IT SUPPORT, MICROSOFT, NETWORKING, TROUBLESHOOT, HELPDESK, REMOTE, COMPUTER

## Description

* Providing technical support via the company helpdesk to a wide variety of clients across the UK.
 * Troubleshooting a wide variety of IT systems, including; Hardware, Network and Infrastructure faults.
 * Configuring new user IT/Telecoms/Print equipment
 * Networking devices and providing general support with any technical related queries.
 * Providing exceptional customer service to ensure issues are being resolved in a timely manner.


## Related Videos

- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)