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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce System Administrator - **Company:** National Trust - **Location:** Swindon, UK - **Salary:** £10,000.0 - **Contract:** Permanent contract - **Skills:** Cloud Computing, Cloud Services, Salesforce.Com, Software Engineering, Apex Code, Multi-Cloud, Marketing Cloud - **Published:** June 1, 2026 - **Apply:** https://jobs.theguardian.com/job/10115950/salesforce-system-administrator/?LinkSource=PromotedJob ## About the Role * Proven experience delivering technical, operational, and 1st/2nd line support as a Salesforce System Administrator across Service Cloud and NPSP in a live, integrated environment. * Strong track record of collaborating with internal teams and external partners, with excellent communication and problem-solving skills in complex, multi-vendor settings. * Exposure to Salesforce CPQ, Apex development, Flow automation, finance processing tools (such as Findock), and Data Cloud or Experience Cloud would be advantageous. * Salesforce Administrator Certification, or equivalent experience working within a large-scale, multi-cloud Salesforce environment. * Knowledge of GDPR and a commitment to data protection best practices. ## Description We're looking for a Salesforce System Administrator with hands-on experience supporting and configuring large-scale Service Cloud environments using Nonprofit Success Pack (NPSP). You'll play a key role across the full software development lifecycle, ensuring the platform remains stable, scalable, and aligned with organisational needs, while driving continuous improvement. This is an exciting opportunity to join a growing team and contribute to delivering a transformative service that supports meaningful engagement with Members and Supporters. As investment in Salesforce continues, including Service Cloud, Experience Cloud, Marketing Cloud and Data Cloud, you'll have the opportunity to expand your skills across the wider Salesforce ecosystem. With a focus on enhancing support and building technical capability, this role offers strong potential for ongoing development and learning., Your contractual location will be our head office in Swindon, Wiltshire and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing You'll be part of an established IT team delivering technical, operational and 1st/2nd line support across Service Cloud, NPSP and Experience Cloud, offering a varied and engaging workload. Working collaboratively with colleagues, third parties and stakeholders, you'll support and maintain applications developed across the organisation. As a proactive problem solver, you'll work confidently across sandbox and production environments to resolve issues and contribute to ongoing system improvements. With a focus on delivering efficient, high-quality solutions, you'll help enhance and evolve systems in line with IT standards. You can view the full role profile for this role in the document attached. 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