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# Marketing Specialist - CRM & Funnel Systems

- **Company:** Cardone Enterprises Inc
- **Location:** Aventura, FL, United States
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Backend, User Administration
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b321e4c93ce3510d

## About the Role

* Proven GoHighLevel expertise (agency or white-label admin experience a big plus; GHL Certified preferred).
 * Deep understanding of CRM design, automations, and funnel mechanics.
 * Excellent communicator who can teach, de-jargonize, and keep users calm under pressure.
 * Highly organized and process-driven; you love clean snapshots, tidy sub-accounts, and clear SOPs.
 * Comfortable running Zoom trainings, hosting live calls, and supporting multiple clients at once.

## Description

As the Marketing Specialist - CRM & Funnel Systems you will be the in-house expert running our white-labeled GoHighLevel platform (OMNI). Your job is to keep every OMNI sub-account for 10X Business Coaches ready to launch-complete with proven funnels, CRM workflows, and automations-while providing fast, friendly support that helps coaches turn OMNI on and get results with minimal setup.
What You'll Own
Sub-Account Build & Maintenance

 * Build and maintain a library of high-converting funnel templates, automations, and CRM pipelines tailored for 10X Business Coaches.
 * Package and update account snapshots for one-click deployment and easy cloning.
 * Standardize settings (domains, email/SMS, calendars, pipelines, forms, triggers) for consistent, reliable launches.

Customer Support & Enablement

 * Serve as the primary point of contact for all OMNI technical/configuration questions.
 * Host the weekly OMNI support call every Wednesday at 10:30 AM EST (group onboarding + live Q&A).
 * Offer optional 1:1 onboarding/setup sessions for coaches who need extra help.
 * Provide responsive support via email/tickets and jump on quick live troubleshooting calls when needed.
 * Track issues, resolutions, and patterns to prevent repeat problems (create fixes or SOPs).

Platform Administration & Billing

 * Oversee the OMNI GHL Agency backend (provisioning, permissions, sub-account hygiene).
 * Ensure billing, payment collection, and account provisioning work end-to-end.
 * Monitor agency health metrics (email deliverability, domain/auth status, phone/SMS usage, API limits, pipeline integrity).

Training, Docs & SOPs

 * Keep all OMNI tutorials, quick-start guides, and knowledge base articles current and simple.
 * Deliver internal updates to Licensee/Sales as features evolve or best practices change.
 * Document clear SOPs for recurring tasks (both internal and client-facing).

Collaboration & Improvements

 * Partner with the Director of Business Development to streamline onboarding flows and reduce time-to-value.
 * Stay current on GHL releases and community best practices; propose improvements that enhance OMNI's value (integrations, templates, small utilities).


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