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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Support Analyst - **Company:** Caterpillar - **Location:** Arvin, CA, United States - **Salary:** $54,288.0 - $70,304.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Computer Programming, Software Debugging, Microsoft Software, Microsoft PowerPoint, Productivity Software, Power BI, Systems Integration, Computer Equipment, Information Technology - **Published:** June 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b9725ca9fbc354cd ## About the Role Do you have experience in Productivity software?, * A+, Network+, Security+, PowerBI and/or Microsoft Certifications * Earned or currently pursuing degree in IT related field * knowledgeable of infrastructure components, * Must be able to work independently. * Must be able to trouble shoot problems and identify solutions. * Must be able to multi-task while maintaining high levels of customer satisfaction. * Must be able to communicate professionally. * Must be proficient in Microsoft applications (Excel, Word, PowerPoint) * Must be able to work at elevated heights (up to 40 feet with proper safety PPE) Top candidates will also have: * A relevant degree or equivalent experience in IT (Applicants currently pursuing further education in IT will also be considered) * Programming / Development experience * A+, Network+, Security+, PowerBI and/or Microsoft Certifications * Earned or currently pursuing degree in IT related field * Knowledge of infrastructure components ## Description As a Systems Support Analyst, you will be responsible for facility IT support that impacts the Distribution Center operations. Collaboration and detailed communication with various teams as well as Production Managers and Supervisors utilizing current and future automated equipment is of the utmost importance., * Perform periodic maintenance on printers and warehouse-based equipment * Provide first level IT support on field equipment per issued local IT tickets. * Support the IT Asset Manager by providing onsite tracking and audits of all distributed IT equipment. * Utilize & Update the IT system for job tracking and monitoring. * Provide support for around 1000 pieces of IT equipment to include Networking, radio equipment, PC's, RF devices, and printers. * Ensuring facility communication monitors are updated. * Provide support and/or participate in 6 Sigma Projects and RIW's at a local and network level. * Build & image PC & RF equipment per Caterpillar specifications based on new equipment issues or the IT replacement program. * Design, script, test, and debug platforms of varying degrees of complexity * Work independently to evaluate recommended hardware or systems changes and their potential impact on the environment and execution results * Knowledgeable of and qualified to perform most infrastructure changes without close management * Improve deployment and support processes Basic and/or Desired Qualifications may include, but are not limited to: * Candidates will be trained on Caterpillar IT policies and procedures; however, it is expected that the applicant has a understanding of computing hardware and software environments, system integration process, system administration processes and networking. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [You’re a great coder? 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