> Markdown version of [/jobs/ext/851306-senior-customer-technical-program-manager](https://www.wearedevelopers.com/jobs/ext/851306-senior-customer-technical-program-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Customer Technical Program Manager... - **Company:** NVIDIA Ltd. - **Location:** Santa Clara, CA, United States - **Experience:** Expert - **Salary:** $168,000.0 - $258,750.0 - **Contract:** Permanent contract - **Skills:** Bug Tracking Systems, Cloud Services, Software Deployment, Software Engineering, Information Technology - **Published:** June 24, 2026 - **Apply:** https://www.juju.com/job/00000000gax0lc ## About the Role We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers, tier-1 partners, and OEMs. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators., + Bachelor's or master's degree in computer science, engineering, or a related field, or equivalent experience. + 8+ years of program/project management experience in IT, software, or embedded systems industries. + Strong technical background in hardware and/or software product development with experience working closely with OEMs, system integrators, independent software vendors, and CSPs. + Consistent track record of leading complex, global programs through full development lifecycles into deployment and production. + Excellent program management, communication, and organizational skills with the ability to prioritize issues and drive cross-functional alignment. + Consistent track record to coordinate with global teams and navigate multi-cultural, multinational business environments. + Excellent interpersonal skills with the ability to distill complex technical concepts for diverse technical and non-technical audiences, from engineers to executives. + Willingness to travel as required (up to 10%), and thrive in fast-paced, dynamic environments. Ways to Stand Out from the crowd: + Prior experience in large-scale enterprise/server platforms. + Strong leadership in matrixed collaboration, conflict resolution, and consensus-building. + Strong background thriving in dynamic, high-growth environments, with proven adaptability to obscurity, rapid change, and matrixed team structures. ## Description + Define and manage program schedules, deliverables, and turning points aligned with customer and partner roadmaps and requirements. + Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales. + Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives. + Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle. + Drive program execution from design through production deployment, ensuring on time delivery, quality, and customer acceptance. + Provide ongoing post-deployment sustaining support, serving as case manager for high priority concerns. + Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment. ## Related Videos - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [100 times more frequent deployments: How did we create a high performance team?](https://www.wearedevelopers.com/videos/1069-100-times-more-frequent-deployments-how-did-we-create-a-high-performance-team) - [Chesterton's Fence - Don't Tear Down the Fence](https://www.wearedevelopers.com/videos/2099-chesterton-s-fence-don-t-tear-down-the-fence) - [Why Your Best Mediors Never Become Seniors (And How to Fix It)](https://www.wearedevelopers.com/videos/2108-why-your-best-mediors-never-become-seniors-and-how-to-fix-it) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Hiring Technical Leaders: Promote from Within or Go External?](https://www.wearedevelopers.com/videos/100167-hiring-technical-leaders-promote-from-within-or-go-external) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)