> Markdown version of [/jobs/ext/86103-transformation-pogram-director-remote-europe](https://www.wearedevelopers.com/jobs/ext/86103-transformation-pogram-director-remote-europe). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Transformation Pogram Director - Remote Europe - **Company:** Otera - **Location:** München, Germany (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Machine Learning, Enterprise Software Applications, Large Language Models, Virtual Agents - **Published:** May 29, 2026 - **Apply:** https://de.indeed.com/viewjob?jk=16828b75b550a085 ## About the Role Do you have a Master's degree?, * 10+ years of experience in enterprise software, consulting, transformation leadership, customer success, solutions, or complex technology programs, with a track record of advising senior executives, building trust, and leading strategic customer engagements. * Selling or commercial experience, including account expansion, value-based selling, renewal support, enterprise sales partnership, or owning revenue growth within strategic accounts. * Hands-on experience with AI agents, agentic automation, AI/ML, intelligent automation, LLM-based products, or advanced workflow automation. * Experience working with enterprise customers, ideally in the insurance sector or financial services transformation. * Commercially minded and understand how value creation, adoption, executive alignment, and revenue growth reinforce each other. * Experience working closely with Product and Engineering teams to shape roadmaps and deliver differentiated solutions. * Entrepreneurial mindset with the confidence to lead from the front and the discipline to deliver results. * German or French language skills are a strong plus, especially for working with enterprise customers across Europe. ## Description We are looking for a Transformation Program Director to lead our most strategic enterprise customer relationships and AI-driven transformation initiatives, with a particular focus on complex, regulated industries such as insurance, banking, and financial services. This is a customer-facing, commercially oriented leadership role for someone who thrives at the intersection of enterprise sales, AI agents, consulting, transformation, and value realization. You will act as a senior trusted advisor to executives, helping customers identify high-impact use cases, shape transformation roadmaps, and scale adoption of Otera's agentic automation platform across their organizations. You will own the success of flagship accounts from initial strategic alignment through implementation, adoption, renewal, and expansion. This role requires someone who can both sell a vision and deliver measurable outcomes: translating customer pain points into AI agent solutions, building executive confidence, driving commercial growth, and ensuring our platform becomes mission-critical to how customers operate. This is not a delivery-only role. It is a front-line leadership seat at the center of customer impact, revenue growth, product evolution, and enterprise AI transformation., Account & Transformation Leadership * Own the end-to-end transformation vision for strategic customer accounts, from initial ambition through multi-year execution. * Act as the senior, forward-deployed leader for accounts- partnering with executive stakeholders to define priorities, success metrics, and long-term roadmaps. * Lead customer enablement, adoption, and expansion, ensuring our platform becomes mission-critical to how clients operate. * Carry accountability for the commercial health and growth of accounts, contributing meaningfully to revenue through value realization and expansion. * Partner with Sales and Customer Success to identify and close expansion opportunities. Program & Delivery Excellence * Oversee complex, multi-workstream transformation programs spanning AI, automation, data, and operations. * Establish strong governance, delivery cadence, and executive-level reporting- ensuring clarity, momentum, and accountability. * Anticipate risks, remove blockers, and make decisive trade-offs to keep programs delivering against strategic goals. * Lead cross-functional teams across Product, Engineering, and Customer Success to deliver outcomes- not just outputs. AI-Driven Value Realization * Ensure deployments of our agentic automation platform deliver real, defensible business impact, not surface-level automation. * Push beyond "requirements met" to outcomes like straight-through processing, decision automation, and scalable operating leverage. * Define, track, and continuously validate value metrics with customers, tying technology deployment directly to business performance. Product Co-Creation & Innovation * Serve as a critical feedback loop between customers and the Product team, co-shaping the product roadmap based on real-world usage and unmet needs. * Identify patterns across accounts that can be transformed into repeatable, productized capabilities. * Bring a pioneering mindset, helping define what the next generation of AI-powered enterprise platforms should look like. * Influence not just what we build, but why we build it., * High Impact: Directly influence the technical direction of our most critical customer projects and shape the future of our product. * Cutting-Edge Tech: Work with the latest advancements in agentic AI and automation. * Growth Opportunity: Be among the first 90 and join a rapidly scaling company with significant opportunities for professional development and leadership. ## Related Videos - [Guiding Agentic AI with Vue](https://www.wearedevelopers.com/videos/2033-guiding-agentic-ai-with-vue) - [Introduction to Azure Machine Learning](https://www.wearedevelopers.com/videos/368-introduction-to-azure-machine-learning) - [Creating Industry ready solutions with LLM Models](https://www.wearedevelopers.com/videos/899-creating-industry-ready-solutions-with-llm-models) - [The Great Reskilling - Who Wins in the AI Economy?](https://www.wearedevelopers.com/videos/100028-the-great-reskilling-who-wins-in-the-ai-economy) - [AI in Leadership: How Technology is Reshaping Executive Roles](https://www.wearedevelopers.com/videos/1705-ai-in-leadership-how-technology-is-reshaping-executive-roles) - [Lies, Damned Lies and Large Language Models](https://www.wearedevelopers.com/videos/1231-lies-damned-lies-and-large-language-models) ## Related Articles - [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)