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# I.T. Manager

- **Company:** FYZICAL LLC
- **Location:** Sarasota, FL, United States
- **Experience:** Experienced
- **Salary:** $65,000.0 - $75,000.0
- **Contract:** Franchise
- **Skills:** Microsoft Windows, Apple Mac Systems, Microsoft Azure, Backup Devices, Cyber Security, Disaster Recovery, Monitoring of Systems, IT Management, Information Technology Operations, Virtual Private Networks (VPN), Uptime, Network Architecture, Networking Basics, Windows PowerShell, Microsoft SharePoint, Scripting, Firewalls (Computer Science), Microsoft InTune, Information Technology
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e4fe88986e25132a

## About the Role

* 3-7+ years of IT experience
 * Strong Microsoft 365 experience

 * Experience in Physical Device Management
 * Remote Endpoint management (Intune, N-Able, or Similar)
 * Networking fundamentals
 * Experience with ticketing systems
 * Able to lift objects up to ~50lbs
 * Active Drivers License
 * Reliable Transportation

Preferred Qualifications

 * Multi-location environment experience
 * Azure or Power Platform experience
 * Cybersecurity knowledge
 * PowerShell or scripting experience
 * Vendor and budget management
 * A+, Sec+, Net+ and/or other comparable certifications, * Problem-solving and troubleshooting
 * Strong communication skills
 * Task prioritization
 * Leadership
 * Strategic thinking

## Description

The IT Manager is responsible for overseeing all day-to-day technology operations across the organization, ensuring systems are secure, scalable, and aligned with business objectives. This role manages day-to-day IT support, infrastructure, Microsoft 365 environments, vendor relationships, and strategic technology initiatives across corporate and franchise locations.

The IT Manager will lead day-to-day operations, drive efficiency, and support the company's growth through reliable and innovative technology solutions., * Oversee daily IT operations, including helpdesk, endpoint management, and user support

 * Ensure timely resolution of tickets and maintain SLAs
 * Ensure timely device
 * Manage onboarding/offboarding processes for all employees and franchise users
 * Maintain documentation for systems, processes, and troubleshooting procedures

Infrastructure & Systems Management

 * Manage Microsoft 365 (Entra ID, Exchange, SharePoint, Teams)
 * Manage endpoint devices (Windows, macOS, mobile via Intune)
 * Maintain hardware
 * Maintain network infrastructure (firewalls, switches, VPNs)
 * Monitor system performance, uptime, and reliability
 * Implement backup, disaster recovery, and business continuity plans

Security & Compliance

 * Enforce security policies including MFA and conditional access
 * Monitor for threats and respond to incidents
 * Ensure compliance with company policies and regulations

 * Conduct periodic audits of user access and systems
 * Assist IT Leadership with annual audits

Vendor & Asset Management

 * Manage vendor relationships
 * Oversee purchasing and lifecycle of IT assets
 * Evaluate and implement new technologies

Travel & Off-Site Work

 * This position requires up to 10% non-local travel annually
 * This position may require traveling to multiple locations

Franchise & Multi-Location Support

 * Support IT across multiple locations
 * Standardize systems and security
 * Assist non-technical stakeholders

Team Leadership

 * Manage and mentor IT staff
 * Assign tasks and track performance
 * Promote accountability and improvement


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