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# Technology Support Specialist II

- **Company:** York Inc
- **Location:** Rock Hill, SC, United States
- **Salary:** $45,000.0 - $55,000.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computer Maintenance, Networking Hardware, Routing, TCP/IP, Virtual Local Area Networks, Computer Network Operations, Peripherals, Computer Equipment, Information Technology, Network Support
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=18ff2972081a5048

## About the Role

* High school diploma and at least one year of IT experience.
 * Computer maintenance and repair experience.
 * Excellent problem solving, organization, time management and customer service skills.
 * Excellent communication skills.
 * Certifications or related degree preferred.
 * EdTech experience is a plus.
 * Network experience is a plus.
 * Ability to work well with a team or be self-directed.
 * Valid drivers' license and a personal vehicle required.

Physical Requirements:

While performing the duties of this job, the employee is frequently required to walk, stand, sit, talk and hear. The employee is regularly required to bend, stoop, reach, crouch and/or kneel. The employee is occasionally required to lift and/or move objects weighing up to 40 pounds. The employee must have sufficient mobility to navigate within a large school campus with multiple buildings. The employee will need to climb ladders for ceiling level wiring and troubleshooting tasks on occasion.

## Description

* Provide phone, remote and on-site support as needed at multiple locations.
 * Perform maintenance, installation, troubleshooting, repair and replacement of district hardware and software according to IT procedures.
 * Maintain inventory and repairs of 1:1 Chromebook program.
 * Develop skill and knowledge level for the purpose of moving to a higher level of network support.
 * Assesses malfunctions of hardware and/or software applications for the purpose of determining appropriate actions to maintain computer and network operations.
 * Diagnose network and infrastructure problems (e.g. VLAN, routing, and TCP/IP issues) for the purpose of maintaining district computer operations.
 * Install computer hardware, peripherals, network equipment and software for the purpose of maintaining safe and effective site operations.
 * Prepares a variety of written materials (e.g. inventory control, procedures, etc.) for the purpose of providing written support and/or sharing information.
 * Transports a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at the job site or transporting equipment for repair.
 * Upgrades computers, peripherals, network equipment and software applications (e.g. installation, testing, configuration, etc.)
 * Accumulate IT parts, supplies and materials for the purpose of establishing an inventory of items commonly required to repair computer hardware.
 * May be required to support personnel outside of the IT department in the completion of their work activities.
 * Perform other duties and responsibilities as assigned by the IT Director.


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