> Markdown version of [/jobs/ext/867109-cargowise-it-support-operator](https://www.wearedevelopers.com/jobs/ext/867109-cargowise-it-support-operator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CargoWise IT Support Operator - **Company:** Freightserve - **Location:** Feltham, UK - **Experience:** Experienced - **Salary:** £30,000.0 - £35,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Software, Network Architecture, Information Technology - **Published:** June 3, 2026 - **Apply:** https://www.careerboard.com/pt/en/find-jobs-in-United-Kingdom/-8E4A636FEF8FCD9527/ ## About the Role * Attention to detail and logical approach * Excellent written and spoken English * Interest in project work * Flexible and resilient * Optimum time management and able to effectively prioritise tasks * Proactive * Strong analytical skills * Problem-solving skills * Team and service-oriented * Willingness to learn with new IT products * Integrity: The role requires appropriate handling of confidential sensitive information * Able to effectively analyse data Qualifications:- Cargo Wise experience essential Previous experience min 3 years Successful assistance of projects within previous role ## Description Providing high quality global logistics services and developing optimal logistics solutions for their customers. Daily duties:- * Provide 1st line support for all user CargoWise issues that arise * Assist in CargoWise IT projects including company system implementations * Utilise 2nd line escalation when required * Support of problems with various Microsoft applications * Basic level network infrastructure support * Some IT supplier related activities eg, Procurement 3 ## Related Videos - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [AI-Augmented DevOps with Platform Engineering](https://www.wearedevelopers.com/videos/1614-ai-augmented-devops-with-platform-engineering) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)