> Markdown version of [/jobs/ext/8690-deskside-services-technician](https://www.wearedevelopers.com/jobs/ext/8690-deskside-services-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Deskside Services Technician - **Company:** Allied digital service limited - **Location:** Oud Gastel, Netherlands - **Experience:** Experienced - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Backup Devices, Computer Networks, Databases, System Configuration, Data Recovery, Ghost (Backup Software), Image Management, IP Addressing, System Center Configuration Manager, Network Connections, TCP/IP, User Environment Management, Wireless Networks, Office365, Network Support, Mobile Computing, Communication Devices, Servicenow - **Published:** May 15, 2026 - **Apply:** https://nl.indeed.com/viewjob?jk=e3ed78322a421586 ## About the Role Do you have experience in Windows?, * Requires 3+ years of related work experience * Sound knowledge of imaging tools (Ghost, MDT) * Sound knowledge of data backup and recovery tools (USMT) * Installing, upgrading, and migrating to Windows10 * Deploying Windows 10 in large enterprises * Configuring hardware and applications * Configuring network connectivity * Configuring access to resources * Configuring mobile computing * Monitoring and maintaining systems that run Windows 10 * Configuring backup and recovery options Certifications: * A+ Certification ## Description The position of Deskside Services Technician - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate location. This role requires a technician with excellent soft-skills to provide VIP/White-glove, executive level support., * Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs * Resolve incidents and problems associated with EUC equipment * Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future * Support Authorized Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments * Provide repair and maintenance for mobile devices * Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals) * Provide software break/fix services and replacement of non-warranty assets for end users * Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output * Provide VIP/White-glove, executive level support * Provide warranty and break/fix support for networked printers * Configure and support end users on mobile computing platforms * Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc. * Create, change and remove printer configurations and queues based on requests and in accordance with SLAs * Provide on-site hardware support for general troubleshooting and problems for end user computing technologies * Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel. * Utilize problem management database and systems to track and report on customer calls and requests. * Communicate technical information to technical and non-technical team and customers. * Support/Troubleshoot Win10 OS and O365. * Conference device support * SCCM client end installation and troubleshooting knowledge * Nice to have ServiceNow experience. * 100% onsite - working from client office location. * Other Deskside support services as required. * Additional duties may be required based on business needs. * The aforementioned duties may also be changed based on business needs. ## Related Videos - [Develop on Windows, Deploy on Red Hat Enterprise Linux](https://www.wearedevelopers.com/videos/1600-develop-on-windows-deploy-on-red-hat-enterprise-linux) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Leave it to the Dutch: How to save on your Azure bill!](https://www.wearedevelopers.com/videos/1530-leave-it-to-the-dutch-how-to-save-on-your-azure-bill) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)