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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Specialist (Mac) - **Company:** TXP - **Location:** London, UK (Remote available) - **Experience:** Experienced - **Contract:** Contract - **Skills:** Apple Mac Systems, Command-Line Interface, System Configuration, Azure Security Center, Casper Suite - **Published:** June 9, 2026 - **Apply:** https://computerjobs.com/gb/en/mob/job/BC2211A3C557808CFE ## About the Role Strong hands-on experience managing MacBook environments (non-negotiable) - Deep technical understanding of macOS, including command line and system configuration - Proven experience managing device fleets using Jamf - Experience applying infrastructure-as-code principles to end user compute - Experience working in IT support or end user support functions - Ability to troubleshoot issues and work directly with users - Highly proactive, self-sufficient, and delivery-focused mindset - Strong problem-solving skills with the ability to propose and implement solutions - Experience working across multiple organisations in similar roles (3-5 years minimum) - Strong communication skills with ability to translate technical issues to users Nice to Have - Experience working in regulated environments (eg NHS, Telecoms, Finance) - Experience within government or public sector environments - Experience with Microsoft Defender for Endpoint, Entra, Zscaler, Microsoft support tooling - Experience delivering solutions across both small and large organisations ## Description IT Support Specialist (Mac Support) £650 - £675 P/D Inside IR35 Duration: 6 months, scope to extent Clearance: Active SC Location: Hybrid, London - Flexibility is essential - may require daily onsite presence for periods (eg 2 weeks), followed by fully remote periods Overview We're looking for an experienced IT Support/Mac Support Specialist to support the setup of a small, highly focused IT function within a regulated and complex environment. This role centers around managing and supporting a fleet of MacBooks, ensuring they are configured, maintained, and optimised using modern tooling and infrastructure-as-code approaches. The successful candidate will play a key part in establishing and delivering this capability, working both strategically and hands-on. This is a delivery-focused role requiring a proactive, self-sufficient individual who can take ownership of outcomes and operate with minimal direction. Key Responsibilities - Manage and support a fleet of MacBooks across the organisation - Configure and maintain Mac devices at a deep technical level (command line/system-level) - Implement and maintain device management using tools such as Jamf - Apply infrastructure-as-code principles to device management and configuration - Troubleshoot and resolve end-user issues relating to Mac devices - Work directly with users to diagnose and fix technical problems - Deliver solutions independently based on high-level requirements - Proactively identify, implement, and improve technical solutions - Operate in a fast-paced environment with minimal supervision - Contribute both strategically (designing solutions) and tactically (hands-on execution) What We're Looking For - Strong hands-on experience managing MacBook environments (non-negotiable) - Deep technical understanding of macOS, including command line and system configuration - Proven experience managing device fleets using Jamf - Experience applying infrastructure-as-code principles to end user compute - Experience working in IT support or end user support functions - Ability to troubleshoot issues and work directly with users - Highly proactive, self-sufficient, and delivery-focused mindset - Strong problem-solving skills with the ability to propose and implement solutions - Experience working across multiple organisations in similar roles (3-5 years minimum) - Strong communication skills with ability to translate technical issues to users Nice to Have - Experience working in regulated environments (eg NHS, Telecoms, Finance) - Experience within government or public sector environments - Experience with Microsoft Defender for Endpoint, Entra, Zscaler, Microsoft support tooling - Experience delivering solutions across both small and large organisations If you are interested, apply here! ## Related Videos - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images) - [SwiftUI In Production](https://www.wearedevelopers.com/videos/134-swiftui-in-production) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Beyond Chat: AI Workflows That Actually Investigate Alerts (So You Don't Have To Know Everything)](https://www.wearedevelopers.com/videos/100308-beyond-chat-ai-workflows-that-actually-investigate-alerts-so-you-don-t-have-to-know-everything) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)