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# Network Service Technician

- **Company:** Pertemps
- **Location:** Ashford Common, UK
- **Experience:** Expert
- **Salary:** £29,000.0
- **Contract:** Permanent contract
- **Skills:** Network Service, Network Support
- **Published:** June 4, 2026
- **Apply:** https://www.pertemps.co.uk/job/45439/Network-Service-Technician-job-at-Thames-Water-in-Ashford

## About the Role

* Strong customer service experience in a dynamic environment.
 * Plumbing, water mains, or leakage experience. (advantageous).
 * IT literacy and good time management.
 * Positive attitude and a can-do approach.

## Description

Join Thames Water as a Network Service Technician, where you'll play a key role in maintaining and resolving issues within our clean water network, ensuring minimal disruption to customer supply across the North London area.

This is a varied, field-based role combining customer service, technical problem-solving, and network maintenance. You'll be the face of Thames Water to many of our customers, helping with anything from pressure issues to emergency repairs., What will you be doing as a Network Service Technician

 * Operate and isolate water mains for planned or emergency works.

 * Own and resolve customer queries and complaints.
 * Support project work and leakage detection activities.
 * Investigate and resolve network performance issues.
 * Ensure compliance with health & safety and water quality standards.

To thrive in this role, the essential criteria you'll need are:

 * Full UK driving licence (essential).


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