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# People System Support Administrator

- **Company:** Anderson Knight
- **Location:** Glasgow, UK
- **Salary:** £28,500.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Excel, Data Cleansing, Data Integrity, Network Troubleshooting, Working Model 2D, Sap Business Objects, HR Software, Tools for Reporting, User Accounts
- **Published:** June 8, 2026
- **Apply:** https://www.andersonknight.co.uk/job/people-system-support-administrator/

## About the Role

Desirable:

 * Previous experience working with HR/People systems (ideally iTrent)
 * Experience working within a HR or People function

Essential:

 * Strong problem-solving skills, with the ability to investigate issues and identify root causes
 * High attention to detail and commitment to data accuracy
 * Good working knowledge of Microsoft Excel
 * Strong communication skills and a customer-focused approach
 * A proactive, "can-do" attitude with the ability to work both independently and as part of a team

## Description

An exciting opportunity has arisen for an experienced People System Support Administrator to join a well-established organisation on a 6-month fixed-term contract.
This role is responsible for supporting the day-to-day maintenance and optimisation of the organisation's HR system (iTrent), acting as a subject matter expert and key point of contact for system-related queries.

The successful candidate will play an important role in ensuring data accuracy, driving best practice, and delivering a high standard of customer service to internal stakeholders., * Manage the central HR systems queries mailbox, responding to and resolving issues within agreed service levels to deliver an excellent user experience

 * Act as a super user for the iTrent system, providing technical support to internal stakeholders and liaising with external suppliers and internal IT teams where required
 * Troubleshoot system issues, identify root causes, and escalate software-related problems to the system provider where necessary
 * Set up new user accounts for employees, including onboarding new starters and managing permissions and security access
 * Generate scheduled and ad hoc reports using iTrent and reporting tools (e.g. Business Objects), ensuring accuracy and timely delivery
 * Support data integrity through regular audits and data cleansing activities
 * Assist with continuous improvement initiatives relating to HR systems and processes
 * Ensure system usage and processes remain compliant with GDPR and data protection requirements


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