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# Desktop Support Specialist

- **Company:** LabCorp
- **Location:** Elmwood Park, NJ, United States
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Computer Maintenance, System Configuration, Software Engineering, Software Troubleshooting, Information Technology
- **Published:** June 18, 2026
- **Apply:** https://labcorp.wd1.myworkdayjobs.com/External/job/Elmwood-Park-NJ/Desktop-Support-Specialist_2610771

## About the Role

* Bachelor's degree

Preferred Qualification:

 * Current or prior Labcorp experience
 * 5 or more years of Windows operating systems experience
 * 5 or more years related work experience in IT support, with a focus on hardware and software troubleshooting.

Additional Job Standards:

 * Proficiency in Active Directory account management.
 * Familiarity with healthcare systems is a plus.
 * Excellent communication and interpersonal skills.
 * Ability to work independently and collaboratively in a team environment.
 * Strong problem-solving skills and attention to detail.
 * IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.

## Description

* IT Support: Provide technical support for hardware and software issues, ensuring prompt resolution to minimize downtime.
 * Local and Remote Offices: Support IT needs for both local and remote offices, addressing IT-related challenges and ensuring consistent performance.
 * Project Work: Participate in IT projects, including installations, upgrades, and system migrations, collaborating with IT teams and stakeholders.
 * PC Account Management: Handle the management of workstations in Active Directory.
 * Hardware Maintenance: Perform regular hardware maintenance, upgrades, and troubleshooting to ensure optimal functionality.
 * Software Support: Assist users with software-related problems, including installations, updates, and configuration adjustments. Imaging/Reimaging Operating Systems on PCs.
 * Documentation: Maintain detailed records of IT issues, solutions, and system configurations to facilitate efficient troubleshooting and knowledge sharing.
 * Security: Ensure that IT systems and data are protected by following security best practices and helping to enforce security policies.
 * Training: Provide training and guidance to end-users on IT tools and best practices.


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