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# Technical Manager / IT Manager

- **Company:** Xact Placements
- **Location:** Tadley, UK
- **Experience:** Expert
- **Salary:** £50,000.0 - £65,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Microsoft Software, Windows Servers, Networking Basics, Routing, Virtual Local Area Networks, Wi-Fi Technology, Fortinet
- **Published:** June 3, 2026
- **Apply:** https://find.jobs/jobs-near-me/technical-manager-it-manager-tadley-hampshire/2796270023-2/

## About the Role

This role is ideal for a senior MSP engineer who enjoys being close to customers and wants to step into a leadership position while remaining technically hands-on., * Strong technical background within an MSP or multi-client environment

 * Comfortable spending a significant portion of time on client sites
 * Either already managing engineers or ready to step into your first formal management role
 * Confident, credible, and professional when dealing with customers

Why Apply?

 * A genuine opportunity to build and lead an engineering team
 * High level of autonomy and influence
 * Varied, hands-on role with significant customer interaction
 * Supportive, owner-managed MSP with short decision-making lines
 * Clear progression as the business continues to grow

This role requires someone commutable to the Basingstoke area, with flexibility for regular client site visits. A company car is provided.

## Description

Approximately 60% of this role will be spent on client sites, providing senior-level engineering support, technical oversight, and acting as a trusted escalation point. The remainder of the role will focus on leadership, service improvement, and building out the engineering function., * Spending around 60% of your time on client sites, delivering hands-on engineering and technical leadership

 * Acting as the senior escalation point across multiple customer environments
 * Providing hands-on support across Microsoft technologies and core infrastructure
 * Conducting client visits, technical reviews, and solution discussions
 * Defining technical standards and improving service delivery
 * Hiring, onboarding, mentoring, and managing support engineers as the team grows
 * Working closely with the owners to shape the technical roadmap of the business

Technical Background

The business is largely vendor-agnostic, so strong core experience is more important than specific certifications.

You should have experience across:

 * Managed Service Provider environments (essential)
 * Microsoft stack: Microsoft 365, Azure, Windows Server, Active Directory
 * Networking fundamentals (routing, switching, VLANs, Wi-Fi)
 * Next-generation firewalls (e.g. Fortinet, Sophos, WatchGuard, Palo Alto, etc.)
 * Supporting multiple client environments with varying requirements


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