> Markdown version of [/jobs/ext/883416-workforce-scheduling-administrator-security-operations-overnight-shift](https://www.wearedevelopers.com/jobs/ext/883416-workforce-scheduling-administrator-security-operations-overnight-shift). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Workforce Scheduling Administrator - Security Operations (Overnight Shift)

- **Company:** METRO LLC
- **Location:** Atlanta, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cyber Security, Kronos
- **Published:** June 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=366ebec0fa0949d3

## About the Role

Do you have experience in Windows?, Do you have a Bachelor's degree?, * Bachelor's Degree Preferred

 * 3+ Years of high-volume scheduling or related dispatch experience
 * Strong attention to detail
 * Excellent data entry skills - speed and accuracy
 * Working knowledge of Kronos or similar timekeeping system
 * Must be willing to participate in the Company's pre-employment screening process and continuously meet any applicable state, county and municipal requirements, * high volume scheduling : 2 years (Preferred)

## Description

* Responsible for supporting the Workforce Management process in the Customer Fusion Center through the collection of exception information, entering of this information into the Kronos & Workforce Management system, and record keeping/file retention of all related documentation
 * Additionally, this position supports the Fusion Center management team by providing daily workforce capacity data and information as necessary
 * Enters Associate schedule exceptions into the Workforce management system to aide in the proper management and evaluation of Fusion Center call handling resources
 * Also enters exception data into Kronos to document time off, missed punches, or other time clock exceptions for Fusion Center associates
 * Runs reports from Kronos & Workforce Management system as needed to support the Fusion Center
 * Maintains records and files to support Kronos & Workforce management entries
 * Provides real time feedback to Fusion Center management with regard to individual associate scheduling information
 * Administers all Schedule and Shift Changes within the Customer Fusion Center
 * Typically reports to Workforce Planner
 * Travel based on the needs of the business (10% of the time or greater)


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