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# Electronic Support Engineer

- **Company:** Mansell Recruitment Group
- **Location:** Partridge Green, UK
- **Salary:** £35,000.0 - £42,000.0
- **Contract:** Permanent contract
- **Skills:** Ethernet, Internet Protocol, Microsoft Office
- **Published:** June 30, 2026
- **Apply:** https://find.jobs/jobs-near-me/electronic-support-engineer-partridge-green-sussex/2847219138-2/

## About the Role

* Strong electronics engineering background (HNC level or above is highly desirable)
 * Solid hands-on experience with electronic systems, fault finding, and diagnostics
 * Good working knowledge of test equipment such as oscilloscopes and digital multimeters
 * Excellent customer service and communication skills (telephone and email)
 * Proficient in MS Office
 * Proactive, self-motivated, and able to work with minimum supervision

Nice to Have

 * Knowledge of IP networks, Ethernet, and TCP/IP configuration
 * Experience with SIP Telephony Systems

## Description

The Electronic Support Engineer will be responsible for delivering high-quality technical support both internally and to external customers. This is a varied, hands-on role providing expert electronic technical support across the full product range., * Providing technical support to customers via telephone, email, and other channels

 * Diagnosing and resolving electronic hardware and system issues
 * Preparing and delivering technical training to customers and end users
 * Testing and configuring products prior to dispatch
 * Assisting the sales team with technical queries and customer support
 * Occasional site visits to support customers when required
 * Where time allows, supporting the small-batch production team with testing, configuration, and light assembly work


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