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# 1st Line Support Engineer

- **Company:** Sterling Bridge Limited
- **Location:** Greater London, UK
- **Salary:** £26,000.0 - £28,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Cloud Computing, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Networking Basics, Software Troubleshooting
- **Published:** June 30, 2026
- **Apply:** https://www.totaljobs.com/job/1st-line-support-engineer/sterling-bridge-limited-job107608584

## About the Role

* Experience supporting Windows environments and Microsoft 365
 * Basic understanding of Active Directory
 * Knowledge of networking fundamentals including DNS, DHCP, and VPNs
 * Strong troubleshooting and problem-solving skills
 * Excellent communication and customer service abilities
 * A genuine passion for cloud technologies and cyber security
 * A proactive attitude and willingness to learn
 * MSP experience is highly desirable but not essential



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