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# Helpdesk Administrator - Shift - Nights

- **Company:** Equans
- **Location:** Bristol, UK
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Facility Management, Databases
- **Published:** May 29, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=de5fd6a246c1a220

## About the Role

Do you have experience in Maximo?, * Must have experience of providing excellent customer service ideally in a helpdesk environment

 * Knowledge of a CAFM system desirable - Maximo
 * Excellent communication skills, both oral and written
 * Able to work as part of a team and autonomously
 * Must have good IT skills (able to use email, management systems, databases)
 * Well organised and able to prioritise workload
 * Good timekeeper and reliable
 * Able to work under pressure and to deadlines

## Description

* To provide a professional FM Helpdesk service
 * To receive calls and enter the details onto the CAFM system to enable the works to be completed
 * Contact relevant subcontractor and co-ordinate site visits
 * To support the planned maintenance programme by generating jobs and updating the system when work is complete
 * Raise Purchase Orders, invoicing, and other ad-hoc administration support to the department
 * Working an average of 38.5 hours per week, night shifts 4 on 4 off rotational shift, 19:00 to 07:00 with a one hour unpaid break.


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