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# Senior Systemtechniker (a) 2nd Level Support Spremberg

- **Company:** Recrudo GmbH
- **Location:** Spremberg, Germany
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cyber Security, Systems Integration, Information Technology
- **Published:** June 30, 2026
- **Apply:** https://www.recrudo.com/jobs/senior-systemtechniker-a-2nd-level-support-585

## About the Role

* Abgeschlossene Ausbildung im IT-Bereich (z. B. Fachinformatiker Systemintegration, IT-Systemelektroniker) oder vergleichbare Qualifikation
 * Mehrjährige Berufserfahrung im 2nd-Level- oder System-Support
 * Fundierte Kenntnisse in Windows-Betriebssystemen, Microsoft 365, Netzwerken und IT-Sicherheit
 * Erfahrung in Server- und Systemadministration
 * Analytisches Denken, selbstständige Arbeitsweise und Problemlösungskompetenz
 * Kundenorientiertes Auftreten, Teamfähigkeit und Kommunikationsstärke
 * Sehr gute Deutsch- und gute Englischkenntnisse
 * Führerschein Klasse B wünschenswert

## Description

* Eigenverantwortliche Bearbeitung von 2nd-Level-Support-Anfragen
 * Analyse und Lösung komplexer Hard- und Softwareprobleme
 * Administration und Wartung von IT-Systemen, Clients und Servern
 * Troubleshooting von Netzwerk- und Systemstörungen
 * Unterstützung und Beratung von Anwendern und 1st-Level-Support-Team
 * Mitarbeit bei IT-Projekten, Rollouts und Systemmigrationen
 * Dokumentation von Supportfällen, Lösungen und IT-Prozessen
 * Sicherstellung der hohen Kundenzufriedenheit


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