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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Systems Administrator - Westlake - **Company:** Deloitte T.T.L. - **Location:** Westlake, TX, United States - **Experience:** Expert - **Salary:** $76,600.0 - $157,200.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Apple IOS, Audio Video Distribution, Collaborative Software, Cyber Security, Network Architecture, Cisco WebEx, Software Troubleshooting, Information Technology, Mixed Reality - **Published:** June 17, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=cb885d0d24482107 ## About the Role Do you have experience in Equipment troubleshooting?, Do you have a Associate's degree?, * Ability to work independently and collaborate as part of a team * Effective written and verbal communication skills * Meticulous attention to detail and quality of work product * Ability to build and sustain professional relationships * Ability to lead projects or workstreams * Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong interpersonal skills and professional demeanor * Ability to meet deadlines * Ability to provide clear guidance to others The team, Required: * Associates degree or equivalent * Minimum of 5 years of various technology experience: with technologies including, but not limited to, networking, Windows, Apple IOS, Crestron systems, Smart Displays, and/or other in-room technologies combined with advanced troubleshooting of AV and/or IT systems and technologies including touch displays, iOS devices, Mac, and Windows PCs. * Onsite at Westlake, TX Deloitte office with ability to work overtime, including nights and weekends as needed (e.g. provide after-hours support on a rotational basis with occasional travel required to offices in local geography). * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future * Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred: * Experience in the development of operational procedures and aptitude to develop performance measures to quantify service performance. * Demonstrates a client-service attitude and aptitude. * Ability to follow standards, processes, and procedures within the scope of T&I Visual Technologies teams. * Demonstrate in-depth expertise in A/V control systems and integrated audio systems and hardware, with a strong background in system design, configuration, and integration. * Bachelor's degree in information technology related field. ## Description * Provide white-glove technology customer service and advanced technical support for all Greenhouse labs, both in-person and virtually (Zoom, Microsoft Teams, Webex), ensuring a seamless client experience in a dynamic, fast-paced environment. * Coordinate with lab teams to plan, set up, test, and support audio-visual (AV) and technology solutions for Greenhouse labs, including troubleshooting and resolving issues related to Crestron processors, NVX systems, DM switchers, Biamp DSPs, AV network infrastructure, and USB extenders, and collaboration software. * Monitor the status and performance of all rooms and AV systems, proactively addressing equipment issues and ensuring optimal functionality. * Coordinate inventory management, quality control, packing, shipping, and maintenance of all AV equipment and mobile technologies, supervising team members as needed. * Schedule, communicate with, and oversee AV vendors for repairs, maintenance, and upgrades, ensuring timely and effective service delivery. * Assist in the creation, updating, and delivery of technology guides, training materials, and team trainings for both local and national Greenhouse teams. * Serve as a trusted technology advisor by assisting lab designers and delivery teams in implementing and showcasing advanced technologies such as Artificial Intelligence, Virtual/Augmented/Mixed reality devices, predictive analytics, and other emerging technologies in client demonstrations. * Provide remote and on-site support for national Greenhouse locations, including mobile lab technology deployments. * Contribute and work with leadership on the implementation and commissioning of AV system architectures, and ensuring solutions meet technical and industry standards. * Lead and support key Greenhouse Technology Team initiatives (e.g., TPRM, SSDLC, KPI reporting, resourcing). * Contribute in technology exploration, research, and prototyping of emerging AV solutions, identifying new technologies and innovative use cases for Greenhouse implementation. * Assist with onboarding and mentoring junior teammates, displaying polished communication and soft skills., Deloitte Technology US (DT - US) helps power Deloitte's success, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. The ~3,000 professionals in DT - US deliver services including: * Cyber Security * Technology Support * Technology & Infrastructure * Applications * Relationship Management * Strategy & Communications * Project Management * Financials Customer Experience The Greenhouse IT support team plays a critical role in the facilitation of technology in Greenhouse lab sessions. Support teams ensure that lab sessions are successful using the technology and provide a "trusted technical advisor" relationship with Greenhouse facilitation teams, creating breakthrough experiences for our clients. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Reality and Beyond: Coding a Drone Using {Unity 3D .NET} and ChatGPT AI!](https://www.wearedevelopers.com/videos/702-reality-and-beyond-coding-a-drone-using-unity-3d-net-and-chatgpt-ai) - [Metaverse, the workplace of the future - Holoportation, the next generation of communication](https://www.wearedevelopers.com/videos/1070-metaverse-the-workplace-of-the-future-holoportation-the-next-generation-of-communication) - [You’re a great coder? 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