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# IT Technician - Support & Networking (Coventry)

- **Company:** Mobile Testing Solutions Ltd
- **Location:** Coventry, UK
- **Experience:** Experienced
- **Salary:** £24,300.0 - £27,000.0
- **Contract:** Temporary contract
- **Skills:** Active Directory, Cyber Security, Computer Networks, System Configuration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Ethernet, Windows Servers, Network Architecture, Network Administration, Software Engineering, EndPointSecurity, Network Switches, Information Technology, Network Support, Patch Management, Wsus
- **Published:** May 31, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=411d9f42614cf748

## About the Role

Do you have experience in Time management?, * Diploma/Degree in IT, or equivalent

 * A minimum of 2 years of experience in IT/Network support role
 * Experience in security management (desirable)
 * Comprehensive knowledge of IT Systems, troubleshooting, computer networks and IT security
 * Proficient in configuring and managing Windows Server 2012/2016/2019, including DHCP, DNS, Active Directory, Group Policy, and WSUS
 * Familiar with best practices and standards for Windows Server security and administration
 * Network management experience (CCNA desirable)
 * Experience in ethernet cabling, Network switch configuration will be a plus
 * Excellent attention to detail
 * Customer Centric
 * Can Do Attitude
 * Excellent organizational and time management skills
 * Experience within the education or examination sector (desirable)

## Description

* Provide prompt Level 1 & 2 IT Support for preparation and operation of existing and new exams
 * Monitor and maintain the sites' physical IT and network infrastructure alongside general administration such as access controls, endpoint detection, patch management
 * Travel between MTS test venues as and when needed to support the day-to-day operation
 * Troubleshoot IT issues in line with MTS and partners/exam boards procedures & policies
 * Support and guide other MTS local IT technicians in line with MTS requirements
 * Prepare, Install, Run and decommission Pop-Up Examination sites
 * Resolve customer queries effectively with respect to hardware and software issues
 * Maintain an up-to-date IT equipment inventory at all times
 * Participate in IT Projects wherever needed
 * Work On Call as per roster during weekends


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