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# User Researcher (SC Eligible) - Consultant - Digital Excellence

- **Company:** Capgemini Invent
- **Location:** Manchester, UK
- **Contract:** Permanent contract
- **Skills:** Human-Computer Interaction, Statistical Hypothesis Testing, User-Centered Design
- **Published:** May 31, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/x/37789477/

## About the Role

than 6 consecutive months during this period, * Experience working with Government Digital Service (GDS) service standards, using GDS design principles * Strong storytelling, communication, stakeholder management, and facilitation skills. * Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. * Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. * Understanding of a range of tools and practices for in-person and remote research.Bonus skills* A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. * You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services. * A love of learning

## Description

to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. * Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. * Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. * Help to embed user-centred design and user research best practices into teams and the wider business.Essential* Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. * Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. * You will either already have, SC (Security Check) Clearance or you are able to qualify for this level of clearance (by being a UK resident for at least 3 years and not having left the country for more


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