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# Apple IOS

- **Company:** CareerCircle
- **Location:** Portland, OR, United States
- **Salary:** $52,000.0 - $58,240.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Apple IOS, System Configuration, Monitoring of Systems, Microsoft Office, System Center Configuration Manager, Office365
- **Published:** June 10, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/or/portland/60064f7e-2594-47a7-a657-a22144af76db

## About the Role

active directory, O365, SCCM, windows os

## Description

Microsoft 365
Knowledge Base
Lifting Ability
Microsoft Office
Active Directory
Technical Issues
Business Valuation
Full Stack Development
Artificial Intelligence
Business Transformation
Self Service Technologies
Critical Illness Insurance
Troubleshooting (Problem Solving)
Information Technology Infrastructure Library, Service Desk Analyst are responsible providing support to end users when they contract call the service desk line. The contractor may also be required to take on-call shifts. The contractor must be able to: * Assist employees when they call the services desk * Respond to emails, log tickets, update tickets, and resolve tier 1 support issues * Be the primary owner of a ticket. See the ticket from start to finish to ensure work is finished * Write knowledge base articles to help reduce future tickets and enable our end-users to self-service * Able to lift 35 pounds * Able to work at a desk for an 8-hour shift The Contractor Service Desk Analyst needs to have knowledge of the following software and frameworks: * Basic ITIL Concepts * Microsoft 365 * Microsoft Office * Experience supporting iOS devices * Experience troubleshooting technical issues * Experience providing support in a remote environment, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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