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# IT Systems Engineer

- **Company:** Volunteers Of America Inc
- **Location:** Spokane, WA, United States
- **Experience:** Experienced
- **Salary:** $46,238.0 - $47,674.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Networking Hardware, Wireless Networks, Computer Networking Systems, Software Troubleshooting, Break Fix, Information Technology
- **Published:** May 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cf3ea7a4c8813545

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Windows?, Do you have a Associate's degree?, * Strong troubleshooting and critical thinking skills

 * Ability to work independently and manage multiple competing priorities
 * Strong customer service and communication skills with both technical and non-technical staff
 * Ability to adapt quickly in fast-paced operational environments
 * Experience supporting Windows environments and Microsoft 365
 * Experience with endpoint devices, networking systems, and technical support workflows
 * Associate's degree in information technology or related field preferred
 * Minimum two years of IT support, systems support, infrastructure support, or related technical experience preferred
 * Valid driver's license, liability insurance, reliable transportation, and ability to travel between sites as needed

## Description

At Volunteers of America Eastern Washington, technology supports critical community services every day. From behavioral health and housing programs to shelters and outreach services, our teams rely on dependable technology to serve people experiencing homelessness, housing instability, and behavioral health challenges throughout the Spokane area.

We are hiring an IT Systems Engineer who enjoys solving problems, thinking critically, and working independently in a fast-paced operational environment.

This is not a sit-at-a-desk-all-day IT role.

You'll move between locations, troubleshoot real-time issues, support onboarding and deployments, manage competing priorities, and help staff stay connected and operational across multiple programs and sites.

If you enjoy variety, hands-on troubleshooting, independent work, and finding solutions in fast-moving environments, this role may be a great fit.

What You'll Do

 * Provide onsite and remote IT support across multiple organizational locations
 * Troubleshoot hardware, software, connectivity, Microsoft 365, printer, mobile device, and account issues
 * Deploy, configure, maintain, and replace laptops, desktops, monitors, phones, and operational technology equipment
 * Support onboarding and offboarding activities, including workstation setup, equipment deployment, and technology readiness
 * Assist with Microsoft 365, Entra ID, endpoint management, and account troubleshooting
 * Support wireless infrastructure, conference room systems, networking equipment, and operational technology systems
 * Maintain inventory and coordinate equipment replacements and warranty support
 * Prioritize multiple support requests, onboarding tasks, operational interruptions, and technical projects simultaneously
 * Travel between organizational locations for troubleshooting, deployments, and operational support


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