> Markdown version of [/jobs/ext/930785-crm-solutions-consultant-salesforce](https://www.wearedevelopers.com/jobs/ext/930785-crm-solutions-consultant-salesforce). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM Solutions Consultant - Salesforce - **Company:** Basware - **Location:** United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, JIRA, Software as a Service, Cloud Computing, Scrum Methodology, Power BI, Salesforce.Com, Systems Integration, Hubspot, Custom Reports - **Published:** June 30, 2026 - **Apply:** https://cdn.jobylon.com/jobs/352679-basware-crm-solutions-consultant-salesforce/ ## About the Role Must-Have *Salesforce Certified Administrator (ADM-201) - non-negotiable *Demonstrable Agile/sprint-based delivery experience - you know how to work in a structured sprint workflow *Proven hands-on Salesforce configuration and delivery in a real, complex org *Comfortable owning a BAU queue with competing priorities and multiple stakeholders *Strong communication skills - you can translate technical detail into plain language and flag issues early *Self-sufficient and proactive - you don't wait to be told when something needs attention Nice to Have *Experience with HubSpot-Salesforce integration or similar connector-based integrations *Exposure to ZoomInfo or LinkedIn Sales Navigator within a Salesforce context *Familiarity with Power BI or similar BI tools *Background in a SaaS or B2B technology company *Additional Salesforce certifications (e.g. Platform App Builder, Advanced Admin) Awareness of artificial intelligence concepts, tools, or applications is considered a strong asset. We highly value candidates who demonstrate curiosity, a proactive mindset, and a willingness to explore and incorporate AI-driven technologies into their work. We support continuous learning in this area. ## Description Basware is looking for a CRM Solutions Consultant to join the Business Technology Solutions (BTS) team, reporting directly to the Senior CRM Solutions Manager. This is a hands-on delivery role at the center of our Go-To-Market technology stack, owning the day-to-day operation, configuration, and continuous improvement of Salesforce across Sales, Marketing, and Revenue Operations. You will be the primary point of contact for operational stakeholders across these functions, managing a BAU queue of enhancements, fixes, and feature requests while contributing to wider project delivery. The Head of Sales Solutions will remain engaged on medium-to-large initiatives and hold senior stakeholder relationships - your focus is on keeping the engine running and building trust at the working level. Salesforce Administration & Configuration *Own the BAU Salesforce queue - triage, prioritise, and deliver small-to-medium changes independently *Maintain and improve Sales Cloud configuration including objects, flows, validation rules, page layouts, and permission sets *Support sprint planning and Agile delivery ceremonies, working within the team's Jira-based sprint workflow *Document all changes, decisions, and open items in line with the team's governance standards Integrations *Manage and monitor connector-based integrations between Salesforce and key GTM tools: HubSpot, ZoomInfo, and LinkedIn Sales Navigator *Triage integration issues, document findings, and escalate to internal leads or vendors where needed *Maintain integration specs and ensure changes are reflected in the team's documentation Reporting & Analytics *Build and maintain advanced Salesforce reports and dashboards for Sales, Marketing, and RevOps stakeholders *Work with custom report types, joined reports, and dynamic dashboards to deliver self-serve reporting *Support the team's data model with an eye on BI-readiness and downstream reporting needs *Power BI familiarity is an advantage but not required Stakeholder Management *Act as the day-to-day Salesforce contact for working-level stakeholders across Sales, Marketing, and RevOps *Manage expectations, communicate clearly on progress and blockers, and maintain a professional working relationship with Champions and operational users *Escalate appropriately to the Senior CRM Solutions Manager for senior stakeholder issues or complex decisions Project Delivery *Contribute to active delivery projects in a supporting capacity from an early stage, taking on greater ownership as confidence and context grows *Work within Agile sprint cycles, contributing to backlog refinement, story sizing, and sprint reviews Work with great people Hanna Ikonen VP, Customer Success "I feel that I can make a difference, drive improvements & take controlled risks, and all this is supported by the company." Kevin Kamau Senior Product Manager "Basware is a global company that values people as a crucial driver for success." Mika Peurala Principal Solution Architect "Absolutely the best colleagues and line managers in the world!" Jaakko Jutila VP, Customer Support "At Basware you have the freedom to identify and start different development activities across the organization without getting approvals from above." Namrata Checker Team Lead, Digital Transformation and Excellence "What I love most about my job is the people that I work with, the freedom of putting forward my ideas, thoughts and feedback but also the freedom of creating the way of working that works best for me." Siddhartha Bhatia Senior Cloud Developer "I am honored to have worked with the leaders of tomorrow. The organization is absolutely people centric with its prime focus always on employee engagement, loyalty and satisfaction." ## Related Videos - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Behind the Curtain: How Recruiters Shortlist Devs in an AI-Driven Market and How You Stand Out](https://www.wearedevelopers.com/videos/100229-behind-the-curtain-how-recruiters-shortlist-devs-in-an-ai-driven-market-and-how-you-stand-out) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)