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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SAP Basis Lead Consultant - **Company:** IMR Soft, LLC - **Location:** Newtown Square, PA, United States - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** SAP Cloud, Java (Programming Language), Advanced Business Application Programming (ABAP), Artificial Intelligence, Information Systems, SAP ERP, Performance Tuning, SAP (Applications), SAP NetWeaver Business Warehouse, SAP HANA, SAP Process Orchestration, SAPBasis, Information Technology, SAP S/4HANA - **Published:** June 9, 2026 - **Apply:** https://www.dice.com/job-detail/1860014f-7db2-4ccd-9f40-7c49698f1303 ## About the Role * Expert-level Basis Administration (HANA DB, ABAP/Java stacks, system copies, upgrades, migrations, performance tuning). * Strong exposure to ECC, S/4HANA, BW/4HANA, CRM, SCM, PI/PO, CPI. * Deep understanding of large-scale and multi-customer SAP landscapes. * Strong analytical, troubleshooting, and problem-solving abilities., * Excellent verbal and written communication skills for global stakeholder interactions. * Strong people management, mentoring, and team coordination abilities. * Proactive, innovative mindset with focus on continuous improvement., * Bachelor's degree in computer science, Engineering, Information Systems, or related field. * 10-15+ years of Basis experience, including leadership roles in global environments. * SAP Basis certification and ITIL * Proven experience leading teams of 10+ consultants in multi-customer delivery models. ## Description We are seeking an experienced Basis Lead Consultant to take full ownership of Basis AMS service delivery across complex and large-scale SAP landscapes for multiple global customers. The ideal candidate must have strong Basis expertise, excellent communication skills, and proven experience leading teams of 10+ consultants in a 24x7 support environment. This role demands a highly proactive leader who can drive operational excellence, ensure SLA adherence, mentor delivery teams, and collaborate closely with customer and internal SAP teams., Service Delivery & Operations * Lead the end-to-end delivery of AMS services across SAP environments (ECC 6.0, S/4HANA, CRM, SCM, BW/4HANA, PI/PO, CPI). * Act as the first point of escalation for all technical delivery issues. * Ensure on-time delivery, SLA compliance, and adherence to SAP-standard processes. * Oversee shift rotations and ensure seamless handovers across global teams. * Identify delivery risks and create mitigation or response plans. Technical Leadership * Guide and mentor teams in Basis, Security, and Data Growth areas. * Provide expert support in troubleshooting complex SAP Basis issues across ABAP/Java stacks and HANA DB. * Drive RCA-based problem-solving for recurring issues. * Collaborate with cross-functional SAP teams to enable agile resolution of critical incidents. Reporting & Governance * Prepare and review: + Monthly Service Performance Reports + Weekly Issue Trackers & Open Items + Monthly Continuous Improvement Reports * Publish SLA, KPI, and performance insights for leadership and customer stakeholders. * Maintain quality assurance for all deliverables, documentation, and service components. Tools, Process & Innovation * Hands-on experience with SAP Cloud ALM, Focused Run (FRUN), and ITSM ticketing tools. * Promote the adoption of AI-based automations, process improvements, and service optimization initiatives. * Ensure robust governance, compliance, and standardization across delivery processes. Customer Management * Engage actively in customer calls, consultations, and technical discussions. * Handle complex customer interactions with maturity and clarity. * Provide customer pulse, identify focus areas, and recommend improvements to leadership. ## Related Videos - [Evolving the developer experience in the age of AI](https://www.wearedevelopers.com/videos/100201-evolving-the-developer-experience-in-the-age-of-ai) - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees) - [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) ## Related Articles - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)