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# Associate Software Implementation Analyst

- **Company:** Insperity Inc
- **Location:** Columbia, MD, United States
- **Salary:** $52,395.0 - $62,453.0
- **Contract:** Permanent contract
- **Skills:** Accounting Systems, Program Optimization, Software Configuration Management, Product Software Implementation Methods, SQL Databases, Systems Integration, Information Technology
- **Published:** May 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=610c9153efc3c569

## About the Role

Do you have experience in User training (technical support)?, Do you have a Bachelor's degree?, * Bachelor's Degree in Computer Science/Management Information Systems or related field is required.

 * Experience in system integration, HR, Accounting or the computer industry is preferred. Technical support or training experience is preferred.

## Description

This position is responsible for project activities ranging from client discussions to training as well as learning the technical skill-set to engage in enterprise project implementations in the future. It will include learning to configure systems via SQL scripting and software configuration., * Hosts remote kick-off meetings with clients to determine client business objectives for project implementations.

 * Creates configuration notes documentation and reviews with more experienced Implementation personnel for any configuration abilities that do not exist in the product and accuracy prior to sending to client.
 * Completes setup of the client's software, getting verification of questions answered by more experienced Implementation personnel.
 * Works with Analyst team to learn how to configure ongoing system requests as needed per project.
 * Configures interfaces to integrate with existing HR, payroll or accounting systems.
 * Tests interfaces to confirm integration is complete.
 * Works with Analyst team to tailor formal training to meet the customer's specifications.
 * Provides new client training (administrator, operator, supervisor, and employee), as required, on applicable Insperity Business Performance Solution's software. .
 * Documents and reviews open issues list from training with pertinent personnel and updates configuration as necessary. Updates configuration notes with any changes made.
 * Works with client on system optimization through project closing.
 * Works with appropriate team members and mentor to coordinate timing of project deadlines, etc.
 * Works to improve customer experience and satisfaction, increasing customer reference-ability..


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