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# Operations & Service Coordinator - IT Services

- **Company:** ALLWIRE TECHNOLOGIES LLC
- **Location:** Redmond, WA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $55,000.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Windows, Artificial Intelligence, Microsoft Office, Productivity Software, QuickBooks (Software), Virtual Local Area Networks, Spiceworks, Information Technology
- **Published:** June 30, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b899d870878c6f7f

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Tooling?, * 2+ years of operations coordination, project coordination, office management, or administrative support experience

 * Experience in an MSP, IT services, professional services, or technical environment
 * Experience with invoicing, accounts payable/receivable, bookkeeping, or similar financial workflows
 * Experience with QuickBooks Desktop or Online
 * Experience with tools such as ConnectWise, Autotask, Halo, Freshservice, Spiceworks, or similar platforms
 * Strong Microsoft Office skills (especially Excel)
 * Experience with service management, ticketing, CRM, or workflow systems
 * Strong written and verbal communication skills

 * Comfort with semi-technical vocabulary (license SKUs, subscription terms, VLANs, tenants)

 * Valid Washington driver's license and reliable transportation
 * Reliable home internet for remote workdays.

Preferred:

 * Experience in a small business environment (5-20 employees)
 * Familiarity with Microsoft 365 licensing, technology purchasing, or vendor portals
 * Curiosity about AI-enabled productivity tools and smarter ways of working

You'll be successful here if you are:

 * Highly organized and detail-oriented
 * Comfortable juggling multiple priorities without losing track
 * A clear, professional communicator
 * Someone who notices what needs to be done and takes initiative
 * Calm when priorities shift
 * Comfortable working independently in a small business environment
 * Interested in technology and knows (or willing to learn) the language of IT
 * Willing to improve a process, chase down an answer, or roll up your sleeves to get something done.

## Description

* Coordinate service tickets, projects, schedules, deadlines, and team priorities
 * Help keep client work moving from request completion billing follow-up
 * Track software licenses, subscriptions, renewals, vendor orders, and documentation
 * Support equipment purchasing, inventory, shipping, deployments, and returns
 * Communicate with clients regarding scheduling, updates, and next steps
 * Prepare invoices, quotes, billing details, and basic bookkeeping support
 * Help maintain accurate client, vendor, employee, and operational records
 * Identify bottlenecks and help create better processes as we grow

Simply put: You'll be helping smart technical people spend more time solving technical problems.


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